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Changes in library’s live chat opening hours [article]

Library Bot Uffe has served our customers tirelessly for three months around the clock. We’re glad for the warm reception which can be seen in the significant number of users. Many of you might have noticed, advised by Uffe, that the most common library questions have always been answered on our website. If you still […]

Changes to mental health chat services (FSHS) [article]

The extensive mental health chat services introduced by FSHS last year were part of the mental health services enabled by government grant. From 1 July 2022 the SelfChat mental health service line will return to normal service hours, providing assessments of the need for treatment within mental health services on weekdays, Mon–Fri, 9 am to […]

Anxious about the coronavirus? Join Nyyti´s chat 31.3.2020 at 15-17 [article]

In this chat you can share and receive peer support about the fear and uncertainty caused by the coronavirus. Come and share your thoughts and feelings with other students on Nyyti’s Chat. You can join the chat through Nyyti’s website: https://www.nyyti.fi/en/opiskelijoille/chat/ This group chat is meant for all students. You don’t need to register or […]

We are inviting applications for UEF Trainee positions for international degree students (UEF Trainee 2024 -programme) [article]

The aim of UEF Trainee -programme is to enhance employment possibilities of international degree students. In the programme, international degree students have a chance to work at UEF research groups or services, or at placements provided by collaborators for two months. During this period, international degree students will gain work experience in expert tasks and […]

UEF Summertime Helpline to assist new students on 5 June – 11 August 2023 [article]

In summer 2022, the University of Eastern Finland’s Student Services piloted a new peer guidance service for Finnish-speaking degree students. The service has received very good feedback and will be continued in an expanded form in summer 2023. The summertime helpline offers peer guidance by phone and chat for both Finnish and English-speaking degree students […]

We have taught Library Bot Uffe the secrets of information retrieval [article]

Uffe has recently learned the tips for information retrieval and is now ready to guide us in the search for information. Uffe knows where publications and databases can be found, how to search for information, how to use thesaurus and much more.  Uffe can be found on the library website. Feel free to chat with […]

IT Servicedesk opening hours during the holidays [article]

Phone service is open:23.12. at 8-1326.12. closed27.12.2022 – 5.1.2023 monday – friday at 9-146.1. closed9.1. normal opening hours Chat opening hours23.12. at 9-1326.12. closed27.12.2022 – 5.1.2023 monday – friday at 9-146.1. closed9.1. normal opening hours IT-servicedesk customerpoint Joensuu and Kuopio23.12. ja 26.12. closed27.12.2022 – 5.1.2023 monday – friday at 10-146.1. closed While other service channels […]

We want to introduce: Library Bot Uffe! [article]

We have noticed that we get heaps of messages at surprisingly late hours and on weekends. It’s understandable that there are as many approaches to working hours and methods as there are people so help is needed also after office hours. Allow us to introduce Library Bot Uffe! From now on, you can reach it […]