The university’s online services for students include the student handbook Kamu, which is aimed at all students, as well as the field-specific study communities (in SharePoint). These serve as information banks featuring all instructions and other information that is relevant to students.
They are supplemented by the News section in Kamu and by the UEF Students group on Yammer, which are the main channels for communicating current issues. These channels are used for sharing information on matters that concern all students, including new services launched for students, exceptional opening hours, events and surveys aimed at students.
You can stay updated on current issues in your field of study by following the Yammer group of your study community. Using Yammer will keep you up to date on studies-related matters: just follow the UEF Students group and the Yammer group of your study community.
Other communication channels aimed at students:
Communicating exceptional opening hours and service breaks
Whenever an exception to normal opening hours or a service break is known in advance, information about it is shared in the communication channel of the service concerned, as well as in the UEF Students group on Yammer.
The main channel of crisis communication is a service combining SMS and email.
Principles of student communications at UEF
- Students have access to current information that is relevant to their studies.
- The languages of student communications are Finnish and English.
- In communication aimed at students, the university strives for clearly defined channels and understandability.
- Communication is geared towards specific target groups.
- News releases have a clear content and their headlines are descriptive of that content.
- Communication aimed at students is implemented and developed in view of student needs.
- The principles of student communications are topicality, reachability, understandability, reliability, transparency and interactivity.