The Student and Learning Services' customer service opening hours in December 2024 and January 2025
25.11.2024
6 December 2024 the phone service and the customer service desks on both campuses are closed.
23 December 2024 – 15 January 2025 the customer service will be open as follows:
| Customer service desk | Phone service | ||
|---|---|---|---|
| WEEK 52 | |||
| 23 December 2024 | Monday | closed | 10 am – 1 pm |
| 24 December 2024 | Tuesday | closed | closed |
| 25 December 2024 | Wednesday | closed | closed |
| 26 December 2024 | Thursday | closed | closed |
| 27 December 2024 | Friday | closed | closed |
| WEEK 1 | |||
| 30 December 2024 | Monday | closed | 10 am – 2 pm |
| 31 December 2021 | Tuesday | closed | 10 am – 1 pm |
| 1 January 2025 | Wednesday | closed | closed |
| 2 January 2025 | Thursday | closed | 10 am – 2 pm |
| 3 January 2025 | Friday | closed | 10 am – 2 pm |
| WEEK 2 | |||
| 6 January 2025 | Monday | closed | closed |
| 7 January 2025 | Tuesday | 10 am – 3 pm | 10 am – 3 pm |
| 8 January 2025 | Wednesday | 10 am – 3 pm | 10 am – 3 pm |
| 9 January 2025 | Thursday | 10 am – 3 pm | 10 am – 3 pm |
| 10 January 2025 | Friday | 10 am – 3 pm | 10 am – 3 pm |
| WEEK 3 | |||
| 13 January 2025 | Monday | 10 am – 3 pm | 10 am – 3 pm |
| 14 January 2025 | Tuesday | 10 am – 3 pm | 10 am – 3 pm |
| 15 January 2025 | Wednesday | 10 am – 3 pm | 10 am – 3 pm |
| 16 January 2025 | Thursday | closed | closed |
| 17 January 2025 | Friday | 10 am – 1 pm | 10 am – 2 pm |
From 16 January 2025 onward the customer service will return to regular opening hours.
Regular opening hours and contact information
The Student and Learning Services’ customer service desk is open on Mondays, Wednesdays and Fridays from 10 am to 1 pm.
Visiting address: Joensuu Aurora A, 1st floor; Kuopio Canthia, 2nd floor
Email address: opiskelu@uef.fi (Please note that there might be delays in responses during vacation times)
Phone number: +358 29 445 8900
Phone service opening hours: Mondays, Wednesdays and Fridays from 10 am to 2 pm