Upcoming exceptions to Student and Learning Services customer service opening hours
Wednesday 4 October 2023 the phone service and customer service desk in both Joensuu and Kuopio close at 12:15 pm due to the sports afternoon.
Week 42 16–20 October 2023 the customer service desk in Joensuu is closed. The phone service and customer service desk in Kuopio are open normally. You can also contact us by email during this time.
NOTE! During the Peppi maintenance break on 18–19 October 2023 we cannot provide transcripts of records, study certificates or other certificates or make changes to study right or annual registration information.
Friday 27 October 2023 the customer service desk in Joensuu closes already at 12:45 pm. The phone service and customer service desk in Kuopio are open normally. You can also contact us by email during this time.
Contact information and regular opening hours
The Student and Learning Services’ customer service desk is open on Mondays, Wednesdays and Fridays from 10 am to 3 pm.
If you are unable to visit the customer service desk during these times, please contact us by email or phone, and we can set up a meeting for a different time.
Visiting address: Joensuu Aurora A, 1st floor; Kuopio Canthia, 2nd floor
Email address: opiskelu@uef.fi (Please note that there might be delays in responses during vacation times)
Phone number: +358 29 445 8900
Phone service opening hours: Mon–Fri from 10 am to 3 pm