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Category: Library

Changes in library’s live chat opening hours

30.01.2023 Leave a Comment on Changes in library’s live chat opening hours

Library Bot Uffe has served our customers tirelessly for three months around the clock. We’re glad for the warm reception which can be seen in the significant number of users. Many of you might have noticed, advised by Uffe, that the most common library questions have always been answered on our website.

If you still have something on your mind, Uffe has made it possible to reach out for a customer servant during 9–15. Starting from Wednesday 1.2.2023, the customer servant can be reached one hour later, i.e., 10–16. At other times, Uffe still serves you at the bottom of the library’s website, where you will find a clickable chat icon. You can also send us a message through the bot, which we will respond to by e-mail. Uffe will offer these options if it can’t help you.

Please leave us feedback about the bot!

The minimum sum for online payment on UEF Primo is now 1 €

12.01.2023 Leave a Comment on The minimum sum for online payment on UEF Primo is now 1 €

You probably knew already that you can pay overdue and reservation fees online on UEF Primo. Until this moment the minimum sum for online payment has been 3,00 €. We have made this easier: from now on, the minimum sum for paying online is 1 € and at the customer service 0,50 €.

Preparing for rotating power outages at UEF Library

10.01.2023 Leave a Comment on Preparing for rotating power outages at UEF Library

Due to energy shortages resulting from the global energy crisis, locally imposed rotating power outages are possible, and they will affect the library services at UEF. The university has prepared practical instructions for power outages, all of which can be found on this website.
 
Please read the following instructions for library customers:

  • The library services will be unavailable for the duration of the outage.
  • The library premises will remain open with safety precautions accounted for.
  • The library exits will remain open. The door opener buttons, and 24/7 access badges will continue to function.

You can find detailed instructions on the notices on the library’s main doors, and you can ask for more information at the customer service desk.

Have you already met Library Bot Uffe?

09.01.2023 Leave a Comment on Have you already met Library Bot Uffe?

Recently, we introduced you our Library Bot Uffe. It was, and still is, a rookie when it comes to the library know-how. However, the most common questions that we encounter can already be resolved around the clock with the help of Uffe.

Up to this date, the library bot has offered only limited functionality for our English-speaking customers. We are now happy to announce that Library Bot Uffe speaks English! Both language versions – Finnish and English – have the same content to serve our customers equally.

We warmly encourage you to continue using Uffe and give us feedback. This will help us to make it more useful for you.

This is how the Guide to information retrieval was created. Use it!

20.12.2022 Leave a Comment on This is how the Guide to information retrieval was created. Use it!

Guide to information retrieval was built in a library’s educational services development project.

With the Guide to Information Retrieval and the library’s other learning materials, along with the library’s teaching and guidance services, the library supports students as they search for information – from the start of their studies to the completion of their theses.

The library’s learning materials package also helps teachers and researchers in teaching, thesis guidance and their own research.

Read more about the project at UEF Library blog.

Take a look a the guide and utilize it.

Library’s Christmas season opening hours

09.12.2022 Leave a Comment on Library’s Christmas season opening hours

Joensuu and Kuopio Campus Libraries

Year 2022

Mon–Thu 19.–22.12.2022 8am–3pm (Customer service 10am–3pm)
Fri–Mon 23.–26.12.2022 Closed
Tue–Fri 27.–30.12.2022 8am–3pm (Customer service 10am–3pm)
Sat 31.12.2022 Closed

Year 2023

Mon–Thu 2.–5.1.2023 8am–3pm (Customer service 10am–3pm)
Fri–Sun 6.–8.1.2023 Closed

The 24/7 self-study facilities

The 24/7 self-study facilities of Campus Libraries are open 
during Christmas season. 

KUH Medical Library

Mon–Wed 19.–21.12.2022 10am–3pm
Thu–Sun 22.12.2022–8.1.2023 Closed

UEF Library is committed to the Discrimination-​free zone campaign

07.12.2022 Leave a Comment on UEF Library is committed to the Discrimination-​free zone campaign

University of Eastern Finland Library is committed to the Discrimination-free zone campaign, coordinated by the Ministry of Justice. This means fighting against discrimination, acting against it, and recognizing equality between people.

Our library welcomes all people regardless of the person’s gender, age, ethnic origin, religion or belief, opinion, state of health, disability or sexual orientation.

A sign in the library premises indicates that we want to take discrimination and equality seriously. It’s only a small gesture, but it can help to raise issues of discrimination.

More information on the campaign: https://equality.fi/discriminationfree.fi
Non-discrimination Act: https://finlex.fi/fi/laki/alkup/2014/20141325

Answer the survey – help library to improve teaching

02.12.2022 Leave a Comment on Answer the survey – help library to improve teaching

Reference management, systematic review, scientific databases… Thesis in progress and rusty skills! What would you like to be taught in the course aimed for master’s thesis writers organized by the library? When should the course be available?

At the library, we are updating the course contents and we would like to hear from the students and staff of the university what do you think is important or what course contents you wish for. You can express your opinion by answering the survey here.