Student and Learning Services (including International Mobility Services) of the University of Eastern Finland offer services to all students to support their studies throughout the entire study path. They also support the pedagogical and technical development of higher education in the University of Eastern Finland. Student and Learning Services help students with general student advising, registration to the university, issues relating to the right to study, study certificates, student register etc.
Student and Learning Services include Oppari Learning Centre, which has self-study computers for the students, as well as the Helpdesk, where students can easily obtain a variety of information and advice regarding the use of computers, including printing and changing the computer password.
The Coordinators of International Affairs of the Student Union (ISYY) are there to help you with any matters related to student life. The Coordinators’ job is to look after the interests of the international students and to get their voice heard on the campus. You may turn to the Coordinators or any other staff member who works at the Student Union whenever you need help or guidance - there is no such thing as a stupid question! Just pop into the ISYY office, call or send an email.
Kuopio: +358 44 576 8413, kv.kuopio@isyy.fi
Joensuu: +358 44 576 8456, kv.joensuu@isyy.fi
The Student Union is here for you and works hard to ensure you are happy with your life and studies during your time in Finland. We hope you will make yourself at home at the Student Union by joining our events, activities and clubs. You only have one (student) life - make the most of it!
If you encounter problems with IT services (e.g. related to user accounts, email, software, workstations, passwords, user rights etc.), you can contact IT Service Desk.
IT Service Desk
Joensuu: Carelia 1st floor, IT Service's and Oppari's service desk
Kuopio: Canthia 2nd floor, IT Service's and Oppari's service desk
Service contacts (very end of the page)
Tel: +358 294 458 880
Email: servicedesk@uef.fi
It can be quite challenging to study in new surroundings and in a foreign language. Please be patient and do your best, but also don’t forget to relax. Remember your own ways of reducing stress. Do not be too hard on yourself. Keep in mind that you can always talk about your problems, whether big or small, with your fellow students, with the university staff or with the Finnish Student Health Service.
In all kinds of problems with your studies, there are plenty of people to turn to. Please do not hesitate to contact:
- International Mobility Services
- Your student tutor
- International Academic Coordinator at your department
- the Student Union
- Finnish Student Health Service
NOTE! The services of FSHS are only available to exchange students for the autumn term 2020!
To find your way around your campus, please use Tuudo
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Up-to-date and well-functioning computers and technical equipment enable smooth studying and working at the University of Eastern Finland. There are hundreds of computers at the university – in the classrooms, self-study facilities, libraries, corridors and offices of the university staff. In addition to the computers, students and members of the staff also have access to other technical equipment, e.g. printers and scanners.
More information on self-study facilities (How to access, where to get the key card, if needed, opening hours etc.).
All users of the university’s information systems are responsible for complying with the university’s information security policy. The Information Security Guide for Students contains lots of useful information about information security, e.g. access rights and passwords, the Internet and email, maintenance and use of personal computers and portable memory devices. The guide can be found here Information Security
The UEF Language Centre offers elementary and intermediate courses in the Finnish language for international degree students and a Survival Finnish course for exchange students. Students may attend courses in other languages as well, depending on the availability of study places and the language of tuition. Courses at the Language Centre require registration in advance, as the number of study places on courses is limited. Please make sure you sign up for a course in time.
See more on Language Centre website