The exceptional situation, for example coronavirus situation and Russia’s military attack on Ukrain, can cause negative feelings, such as concern, anxiety, or fear. But you don’t need to be alone with your thoughts. If you want to discuss or need help, you can always turn to us with a very low threshold. From this website you can find the most important contact information and support services.
Please follow the university’s coronavirus website (opens in a new tab). If you have any questions about the coronavirus situation, please send an email to COVID-19@uef.fi. Further information also at the end of this website. Follow also university’s website “Support for students and studying arrangements related to the war in Ukraine” (opens in a new tab).
Services for Bachelor and Master students
Contacts and general information:
Educational psychologists and their support (Joensuu and Kuopio)
FSHS (Finnish student health service) – services for Bachelor’s and Master’s Degree students in Finland
- Services (opens in a new tab)
- The Right to Use FSHS Services (opens in a new tab)
- FSHS News (opens in a new tab)
- The coronavirus epidemic may cause insecurity and worry (opens in a new tab)
- What can I do?
- Instructions (Practical guides)
- Tips by FSHS psychologists to deal with reactions to the war (opens in a new tab)
Municipal Health Care
- Health stations and emergency care in Joensuu (opens in a new tab)
- Health Care Services in Kuopio (opens in a new tab)
In case of emergency call 112.
Students to Students – Support from students to students
The students who have been trained for peer counselling are there to discuss any issues related to student life and well being. They offer support and a shoulder to lean on, and they can assist you in finding further support if necessary. All discussions with peer counsellors are confidential, free of charge and voluntary. You can call them directly when they are on call or leave a callback request at any time during the week, and they will call you back during their on-call hours.
Tue, Wed, Thu from 2pm to 5pm call (+358) 029 445 8580, chat: kamu.uef.fi
Services for Bachelor, Master and Doctoral students
Campus chaplains (Joensuu and Kuopio)
(for example you can make an appointment- or phone reception):
- Tiina Belov (Joensuu campus), tiina.belov@uef.fi, tel. 050-590 6527
- Raimo Hakkarainen (Kuopion campus), raimo.hakkarainen@uef.fi, tel. 040-484 8471
In Addition:
- Campus restaurants: The restaurants have special instructions relating to hygiene and safety in place. Follow our news (opens in a new tab).
- Food aid to acute life situation: The Evangelical Lutheran church in Joensuu and Kuopio (diaconal work) help Students in need of food assistance. You can contact the diaconal worker of your own paris by telephone or email. Contact information in Internet:
- SYKETTÄ (opens in a new tab) sport sevices for universities in Easteern Finland. Remember also to pause your work when studying online !
- Break exercise –> Break exercise for UEF students and staff
TUUDO
Download mobile application “TUUDO” to your own phone! TUUDO offers most useful information in well-being and health services for students.
HELP – Joensuu campus
In case of emergency call 112.
Mental health
- FSHS (opens in a new tab), Assessing your need for treatment and service guidance, tel. +358 46 710 1073 (Mon-Thu 8-15, Fri 8-14), also SelfChat
- Intensive outpatient adult psychiatry (opens in a new tab), tel. +358 13 330 2132
- North Karelia Crisis Center (opens in a new tab), tel. +358 13 316 244, time can be booked on Mon-Fri at 12-16
- NYYTI ry: Mental Health (opens in a new tab)
- Healthvillage: Mentalhub.fi (opens in a new tab)
Abuse and addiction
- Substance abuse emergency services, tel. 116 117
- Substance abuse guidance (24/7), tel. +358 800 900 45 (opens in a new tab)
- UEF Substance abuse programme for students and Substance abuse contact persons
- EHYT Finnish Association for Substance Abuse Prevention (opens in a new tab): What do we mean when we talk about substance and gampling? When are substance use, gampling or gaming not problems? How do you know that hey have become an addiction? What are the consequences of addiction and what can we do about them?
- NYYTI ry: Abuse and addiction (opens in a new tab)
- AddictionLink (opens in a new tab)
Life situations and traumatic crises
- North Karelia Crisis Centre (opens in a new tab), tel. +358 13 316 244, Crisis help: time can be booked on Mon-Fri at 12-16
- National helpline in English, Support and Help /Mieli.fi (opens in a new tab), tel. 09 2525 0113
- Family counselling centre: +358 50 430 8472, calling time for appointments Mon–Fri 9-11
- Victim support Finland , RIKU (opens in a new tab), tel. 116 006, to get service in English, you can leave a contact request (opens in a new tab)
- Joensuu Service Point, counselors tel. +358 407 256 001 and +358 504 289 360, e-mail: itasuomi@riku.fi
- Campus chaplain (Joensuu), tel +358 50 590 6527
- Educational psychologist, Joensuu, (see contact information)
Inappropriate treatment and harassment
- Approach to Situations of Inappropriate Treatment and Harassment while Studying at the University of Eastern Finland (Instructions, a process and an operating model in KAMU)
- UEF Student Union contact persons for harassment, tel. +358 44 576 8465 and +358 44 576 8414 and at UEF Joensuu Campus, Erja Widgrén-Sallinen, tel. +358 50 355 6004 and at UEF Kuopio Campus, Janne Saarela, tel. +358 44 500 5678.
Crisis prevention, aftercare
- Campus Crisis Team (e-mail address): joensuunkriisiryhma@uef.fi
- Instructions in Heimo –> Safety and security at UEF (login required)
Indoor air problems
- When symptoms arise that are suspected to be caused by indoor air problems in the premises, the situation is always handled in accordance with the model for solving indoor air problems (in Heimo, login required). The students’ first point of contact is always the FSHS.
HELP – Kuopio campus
In case of emergency call 112.
Mental health
- FSHS (opens in a new tab), Assessing your need for treatment and service guidance, tel. +358 46 710 1073 (Mon-Thu 8-15, Fri 8-14), also SelfChat
- Urgent Medical Care and Emergency Services (KUH 24/7), tel. 116 117 (opens in a new tab)
- Kuopio Crisis Center, Support and help in crisis (opens in a new tab), Crisis helpline in Arabic and English tel. +358 92525 0113
- The City of Kuopio’s Crisisis support Group (opens in a new tab)
- NYYTI ry: Mental Health (opens in a new tab)
- Healthvillage: Mentalhub.fi (opens in a new tab)
Abuse and addiction
- Substance abuse emergency services, tel. 116 117
- Substance abuse guidance (24/7), tel. +358 800 900 45 (opens in a new tab)
- Kuopio Substance abuse clinic: Appointments, guidance +358 44 718 3672. Appointments, young substance abusers (under 23 years): +358 44 718 3671 or +358 44 718 3310.
- UEF Substance abuse programme for students and Substance abuse contact persons
- EHYT Finnish Association for Substance Abuse Prevention (opens in a new tab): What do we mean when we talk about substance and gambling? When are substance use, gambling or gaming not problems? How do you know that hey have become an addiction? What are the consequences of addiction and what can we do about them?
- NYYTI ry: Abuse and addiction (opens in a new tab)
- AddictionLink (opens in a new tab)
Life situations and traumatic crises
- Making an appointment for the Crisis Centre and medical advice online: +358 17 262 7733
- Support and help in crisis (opens in a new tab), Crisis helpline in Arabic and English, tel. +358 92525 0113
- The City of Kuopio’s Crisisis support Group (opens in a new tab)
- Family counselling centre: +358 40 4848 480, calling time Mon–Fri 9:30-11:30
- Victim support Finland , RIKU (opens in a new tab), tel. 116 006, to get service in English, you can leave a contact request (opens in a new tab)
- Kuopio Service Point, counselors tel. +358 50 557 6711, +358 50 557 6712 and +358 50 428 9360, e-mail: itasuomi@riku.fi
- Campus chaplain (Kuopio), +358 40 484 8471, raimo.hakkarainen@uef.fi
- Educational psychologist, Kuopio, (see contact information)
Inappropriate treatment and harassment
- Approach to Situations of Inappropriate Treatment and Harassment while Studying at the University of Eastern Finland (Instructions, a process and an operating model in KAMU)
- UEF Student Union contact persons for harassment, tel. +358 44 576 8465 and +358 44 576 8414 and at UEF Joensuu Campus, Erja Widgrén-Sallinen, tel. +358 50 355 6004 and at UEF Kuopio Campus, Janne Saarela, tel. +358 44 500 5678.
Crisis prevention, aftercare
- Campus Crisis Team (e-mail address): kuopionkampuskriisiryhma@uef.fi
- Instructions in Heimo –> Safety and security at UEF (login required)
Indoor air problems
- When symptoms arise that are suspected to be caused by indoor air problems in the premises, the situation is always handled in accordance with the model for solving indoor air problems (in Heimo, login required). The students’ first point of contact is always the FSHS.
Other instructions for students:
- Find Help in Life Crises (Joensuu and Kuopio HELP -cards, pdf), will be updated and printed in autumn 2021
- Accessibility in studies and guidelines to Students in Risk Groups for Severe Coronavirus Disease
- Insurance cover for students
- Equality
Services:
Luotsi, Joensuu (opens in a new tab): Luotsi helpdesk is open Mon-Fri 10 am – 4 pm at Centrum shopping centre (Kauppakatu 29, Joensuu). Come visit us or book a remote meeting online! Are you interested in entrepreneurship or you are already an employer and searching for the employees? Are you in need of new employees but recruiting seems challenging? Do you need new contacts or wish to improve your networking skills? We can work together to achieve your goals!
Coronavirus (COVID19) information
- Coronavirus COVID-19 – Latest Updates (opens in a new tab) (Finnish Institute for health and welfare).
- Information in different languages, accessibility, clarity of expression (opens in a new tab)
- When you are worried about the coronavirus or you suspect you have the coronavirus (opens in a new tab)| Nyyti ry.
- What can I do? (FSHS) (opens in a new tab)
- The city of Joensuu’s Corona Help Line (opens in a new tab)
- The city of Kuopio’s Corona Help Line (opens in a new tab)
Other providers of help
- Nyyti ry - mental well-being for students
- What is Nyyti ry? video (1:10)
- Apua-info - Help-info, portal for early intervention and crisis support
- Mental hub
- Federation of Mother and Child Homes and Shelters
- Finnish Association for Mental Health
- Ehyt ry - Finnish Association for Substance Abuse Prevention
- AddictionLink
- A-Clinic Foundation
- Victim Support Finland