Providers of help

In case of emergency call 112.

FSHS

• Booking an appointment by using the service forms provided in the Self online service, in SelfChat or by phone (opens in a new tab)

Joensuu

• SiunSote  - Wellbeing services county of North Karelia  (opens in a new tab)
• Joensuu social emergency services (opens in a new tab)
• North Carelia Crisis Center (opens in a new tab)

Kuopio

• Urgent medical care and emergency services (opens in a new tab)
• Kuopio crisis centre (opens in a new tab)
• The City of Kuopio's crisis support (The Puijo Hospital KYS, Puijonlaaksontie 2) (opens in a new tab)
  • Before coming to the emergency clinic, call the emergency number 116117, in an emergency 112

Helplines and other useful links

• Joensuu campus / Miepä Hoitokoordinaattori tel. +358 13 330 2145 (health services for exchange students in Joensuu)
• Mieli Ry crisis helpline (opens in a new tab)
• Addictionlink substance abuse treatment services (opens in a new tab)
• HealthVillage MentalHub (opens in a new tab)
• Nyyti Ry mental health information (opens in a new tab)
• EHYT Finnish Association for Substance Abuse Prevention (opens in a new tab)
• UEF Substance abuse programme for students and Substance abuse contact persons

Campus pastors can provide counseling in crisis situations.

Safety and security at UEF

More information about safety and security at UEF in Intranet (opens in a new window, requires logging in)

Finnish Student Health Services FSHS

• Booking an appointment (opens in a new tab)
• Services (opens in a new tab)
• Student health meeting (opens in a new tab)
• The Right to Use FSHS Services (opens in a new tab)
• News (opens in a new tab)

As a student you are also eligible to use municipal health care.

• Health stations and emergency care in Joensuu/Wellbeing services county of North Karelia, Siun Sote  (opens in a new tab)
• Health Care Services in Kuopio/Wellbeing services county of North Savo (opens in a new tab)

In case of emergency call 112.

UEF insurance cover for students

Indoor air problems

• When symptoms arise that are suspected to be caused by indoor air problems in the premises, the situation is always handled in accordance with the model for solving indoor air problems (in Intranet, opens in a new tab, login required). The students’ first point of contact is always the FSHS.

Instructions for dealing with inappropriate treatment and harassment (instructions in Kamu).

The University Anti-harassment Contact Person (a support person to whom a student or a staff member can turn to if they feel they have been harassed either by a studet or a staff member)

• Student Well-being Specialist Tiina Juurela tel. +358 40 516 2572, e-mail: tiina.juurela@uef.fi)

The Student Union's anti-harassment contact persons (opens in a new tab).

Read more about equality in UEF at equality -page in Kamu. tab).

Have you or anyone you know experienced racism in Joensuu? Have you witnessed a situation where somebody has behaved in a racist manner? Would you because of your work like to talk about racism or any case of discrimination which has come to your attention? Please contact Joensuu area anti-racist task group at Jomoni (Joensuu district multicultural association​) (opens in an new tab).

Support for loneliness

• Campus pastors
• Red cross online friend (opens in a new tab), please choose English language

Information and self-help

• Nervousness (opens in a new tab)
• Social anxiety (opens in a new tab)
• Social phobia (opens in a new tab)

Support for the LGBTQ+ community

• Seta LGBTQ+ Rights in Finland (opens in a new tab)

Family

• Kuopio family house (opens in a new tab), scroll for english
• The Mannerheim League for Child Welfare (opens in a new tab)

Domestic violence

In acute situations call 112.

• Nollalinja against domestic violence (opens in a new tab)
• Lyömätön linja provides help for men in situations of domestic violence (opens in a new tab)
• The Victim Support Finland RIKU (opens in a new tab)

• Substance abuse duty service -phone: 116 117 (please call this number before applying for a hospital update)
• Substance abuse prevention info-phone (in general): 0800 900 45 (EHYT/Preventive substance work, opens in a new tab) 24/7, around the year, phone calls are free of charge, confidential and anonymous
• Substance abuse programme for students (UEF) and Substance abuse contact persons
• What is addiction like? What kind of harm they may cause? EHYT Finnish Association for Substance Abuse Prevention (opens in a new tab) 
• Päihdelinkki (opens in a new tab)
• Health Village (opens in a new tab)

Guidance and help

• Kela customer services (opens in a new tab)
• Finnish Competition and Consumer Authority (opens in a new tab)
• Help with financial problems (opens in a new tab)
• Social services in Joensuu (opens in a new tab)
• Social services in Kuopio (opens in a new tab)
• Financial and debt counselling  (opens in a new tab)
• In acute emergencies The Evangelical Lutheran Church of Finland (opens in a new tab) may provide financial aid

The exceptional situation, for example coronavirus situation and Russia’s military attack on Ukrain, can cause negative feelings, such as concern, anxiety, or fear. But you don’t need to be alone with your thoughts. If you want to discuss or need help, you can always turn to us with a very low threshold. From this website you can find the most important contact information and support services.

Please follow the university’s coronavirus website (opens in a new tab). If you have any questions about the coronavirus situation, please send an email to COVID-19@uef.fi.  Further information also at the end of this website. Follow also university’s website “Support for students and studying arrangements related to the war in Ukraine” (opens in a new tab).

Self-help and useful links

• Tips by FSHS psychologists to deal with reactions to the war (opens in a new tab)
• The coronavirus epidemic may cause insecurity and worry (opens in a new tab)

• Individual Arrangements  
• Celia (opens in a new tab) national library for accessible literature
• Training and support for university study skills in UEF

Read more about accessibility in UEF.

Read more on Study Psychologists -page.

Nyyti (opens in a new tab) is a national student wellbeing support center. They provide e.g. chat services, support groups and self-help guides.