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Category: Library

The Tuudo app has ongoing issues

03.12.2025 Leave a Comment on The Tuudo app has ongoing issues

Tuudo released a new version of its mobile app earlier this month. The library functions have had, and still have, problems. For now, the library recommends avoiding updating the app. However, if you have already updated to the new version, please make sure you are using the latest update, 2025.1.3, in which some of the issues have been fixed and, for example, renewing loans is possible again. Tuudo has announced that it is currently working on resolving the problems, so it is advisable to keep an eye out for further updates in the near future. 

Please note that in the new Tuudo, the library can be found under Student Services. From the menu view, you can add the library section to your favorites, making it quicker to find in the future. If you need to manage your loans and reservations, we recommend using UEF Primo for this purpose. For any questions related to loans and reservations, you can also contact our customer service at [email protected]. For issues related to Tuudo, please contact [email protected].  

Exceptions in the library opening hours due to the Finnish Independence Day

28.11.2025 Leave a Comment on Exceptions in the library opening hours due to the Finnish Independence Day

Joensuu and Kuopio Campus Libraries are open on Friday 5th December 2025 8am–1pm (Customer Service 10am–1pm) and KUH Medical Library is closed. On Independence Day 6th December 2025 all our libraries are closed.

The library’s 24/7 self-study facilities are open despite these exceptions.

Problems with the library features on the updated Tuudo app

20.11.2025 Leave a Comment on Problems with the library features on the updated Tuudo app

Tuudo has released a new version of their mobile app today. Unfortunately, there are currently significant issues with the library-related features. We kindly ask you to avoid updating the app for now, if possible.

If you are a library customer and have already updated the app, please note that you can find your library card by clicking the menu icon in the bottom right corner, opening the Student services accordion menu, and selecting Library. From this menu view, you can also add the library section to your favorites, making it easier to find in the future.

If you need to manage your loans and reservations, we recommend using UEF Primo for this purpose. For any questions related to loans and reservations, you can also contact our customer service at [email protected]. For issues related to Tuudo, please contact [email protected].

The functionality issues with Tuudo are under investigation. We will provide further information later.

Why stop at book smart? Be library smart, too!

14.11.2025 Leave a Comment on Why stop at book smart? Be library smart, too!

How?

Welcome to enjoy the library we share!

“I don’t know if this is a library matter or not, but…”

31.10.2025 Leave a Comment on “I don’t know if this is a library matter or not, but…”

Wondering where to get 24/7 access badge to the library? Not sure who to ask about room reservations or where to check for lost items? We’ve got you covered. Head over to the library blog for answers to these and many other frequently asked questions.

The library is invoicing overdue and reservation fees at the beginning of November 

20.10.2025 Leave a Comment on The library is invoicing overdue and reservation fees at the beginning of November 

We are invoicing unpaid overdue and reservation fees at the beginning of November. We send the bills by e-mail. You can avoid the invoicing by paying your fees in advance on UEF Primo or at Joensuu or Kuopio campus library. The minimum limit for online payment is 1 euro; a payment card is accepted on the spot. For more information, contact [email protected]

Creating a new library card on Tuudo is not possible from 15th to 16th October 2025

14.10.2025 Leave a Comment on Creating a new library card on Tuudo is not possible from 15th to 16th October 2025

Creating a new library card i.e. registering as a library customer is not possible on Tuudo mobile app from Wednesday 15th to Thursday 16th October 2025. The reason for the service interruption is the installation of Peppi version 5.3. During that time, please use the registration form. 

We are sorry for the inconvenience. Look for more information about the Peppi service interruption on Kamu. 

Library Closed on Sports Afternoon 

16.09.2025 Leave a Comment on Library Closed on Sports Afternoon 

The library enjoys Sports Afternoon on Wednesday 1 October 2025. Joensuu and Kuopio Campus Libraries are open from 10 am to 12 pm (doors open from 8 am to 12 noon) and KUH Medical Library from 11 am to 12 noon. Library’s 24/7 self-study facilities are available with an access badge also on the Sports Afternoon starting from 12.15.