Students of the University of Eastern Finland have several different possibilities for having a say in the operations of the university. Students may have a say in teaching, guidance, counselling and their development through the feedback they give. Feedback is regularly reviewed as part of the curriculum work and the teaching quality management system.
Students play an important role in the improvement of the quality of the university’s operations.
You can ask direct questions from or give direct feedback to the teacher or party responsible for guidance (e.g., person in charge of the course, the Head of Administration in charge of the faculty’s student and academic affairs, heads of student and academic affairs, the amanuensis or study coordinator of the school or department) concerning teaching and guidance. In this way, your feedback can be taken into consideration sooner.
Course feedback is systematically collected. However, it does not mean the collection of feedback for every course every year, if no changes have been made to the teaching during the year in question. This is done in order not to unnecessarily overload the students with the collection of feedback. The Oodi feedback system is usually used as the feedback tool, but discussion sessions and other feedback collection methods are also used.
Further information and the academic rector’s decision on Student feedback system (in Heimo, requires logging in)
Study path feedback
During your studies, you will also have opportunities to give feedback in the form of so-called study path feedback surveys. They are typically university-wide feedback surveys targeted at students at a specific stage of their studies (first year, bachelor’s and graduates).
See more information in Heimo about student feedback systems (requires login)
In November-December of every other year, a counselling survey is arranged to ask questions about the starting of studies from students who started that same autumn.
See more information in Heimo about early student counselling survey (requires login)
Survey aimed at first-year students
This online survey is used to find out what the first year of studies of a new student has been like. The topics of the survey include teaching and learning, learning environments, study planning and support functions, equal treatment and bullying. The survey is carried out in February. The survey’s results are used in the development of operations and practices at the University of Eastern Finland. The results of the survey are reported in May–June.
Read more in Heimo about first-year student survey (requires login)
The national Bachelor’s feedback survey is for all who have completed a Bachelor’s degree or students with corresponding studies from universities. The survey is carried out in the same way in all Finnish universities.
The survey is used to collect feedback of the current state of teaching and guidance, and to chart student experiences from working life and their well-being. The answers are important for the development work of university teaching and the performance assessments. The feedback survey also forms part of the performance metrics of the universities. So, the students’ answers are genuinely important!
See more information in Heimo about Bachelor’s graduate survey (requires login)
Employment and career follow-up surveys
The employment survey concerns the employment of the graduates and, correspondingly, the national career follow-up survey concerns their employment five years after graduation.
See more information on the employment survey and career follow-up survey in Heimo (requires login).
By collecting feedback, the university wishes to further improve its activities, and both positive and critical feedback is welcomed. Customers may also give feedback if they feel that they are treated unfairly, or their case is being processed in an unfair manner.
Feedback relating to teaching or course evaluations should primarily be addressed to the teacher/department/head of department concerned.
(complaint form, Webropol).
Other feedback channels
You can give development suggestions or point out things that do not work in the university’s operations at any time: the different services, the operations of the department/faculty, etc. Different instances have created their own feedback forms in order to gather feedback more quickly.
- The general Suggestion Box (in Heimo, requires login)
- In some services (this Kamu, Heimo services and UEF // E-services), a speech bubble can be found in the bottom left or right-hand corner of each page. A screenshot of the page and the feedback you entered into the bubble is sent to Hotjar to be reviewed by the persons in charge of the service.