Refine your search

Search Results: customer-service

Student and Learning Services’ customer service desks closed Tue 28 October and Wed 29 October 2025 [article]

Student and Learning Services’ customer service desks on both campuses (Joensuu at Aurora and Kuopio at Canthia) are closed Tue 28 October and Wed 29 October 2025. You can still reach us during our phone service open hours Mon-Fri 12 PM to 2 PM. You can find our open hours and instructions on how make […]

Registration period has ended 15 September 2025 [article]

The registration period has ended 15 September. Students should register annually during the registration period as either absent or present. More on registration in Kamu. If you did not register during the registration period, you need to apply for reinstating your study right. You can find the instructions on reinstating your study right in Kamu. […]

Exceptions to Student and Learning Services’ customer service opening hours in December 2023 and January 2024 [article]

Upcoming exceptions to Student and Learning Services customer service opening hours On Friday 1 December 2023 the customer service desk in Joensuu closes already at 2:30 pm. On Wednesday 6 December 2023 the phone service and customer service desk in both Joensuu and Kuopio are closed. On Friday 22 December 2023 the customer service desk […]

Visa and residence permit [page]

Passport In general, a foreign citizen must carry a valid passport in order to enter Finland. Finland is a Schengen country (the link opens up in a new tab) and usually the checks at the common borders have been abolished. But under special conditions the border check can be introduced. The Schengen Area consists of […]

Arriving on campus [page]

Arriving in Finland When planning your travels to Finland, please check the current instructions for border crossing with the Finnish border guard: https://raja.fi/en/frontpage (opens in a new tab). Getting to Helsinki (opens in a new tab) Ferries If you decide to travel to Finland by a ferry, there are a couple of good ferry connections. […]