UEF IT Services offers ICT and Learning Technology services to UEF staff and students. You can contact IT-Services by phone, via chat, email or eServices (see below).
See also the most commonly asked questions and answers to them.
On the eServices website (requires UEF login), you can request online support for the use of different UEF services or report on any disruptions. You can, for example, order IT access rights, change a password, subscribe to a software license, apply for a doctor’s degree or to register as an UEF researcher to obtain research disk space.
Library offers working spaces as well as various kind of support for researchers. Read more in the Library Guide for New Customers.
Oppari and Oppitupa
Oppari Service Desk will give guidance e.g. on computers and software. Information about opening hours and Oppari services can be found in Kamu student handbook.
If you also work as a teacher at the UEF, you can receive pedagogical and technical support on in the use of ICT and social media in teaching. More information about services provided by Oppitupa in Heimo (requires UEF login).
Student and Learning Services
General Student Services’ Customer Service Desk offers general study counseling, information on term registration and study rights and maintains the student register. The Customer Services Desk also provides certifications of student status and transcripts of academic records.
You can contact the Student and Learning Services by phone (+358 29 445 8900), email (firstname.lastname@example.org) or by visiting the service desk in Aurora A, 1. floor, in Joensuu or Canthia, 2. floor, in Kuopio.
If you wish to email a message containing confidential information, contact the Student and Learning Services to obtain instructions on how to send an encrypted email.
International Mobility Services
International Mobility Services advise and support in questions related to Erasmus+ traineeships as well as Erasmus+ teacher or Erasmus+ staff exchange.
You can reach the International Mobility Services preferably by email: email@example.com or by visiting in Aurora building, entrance A, ground floor in Joensuu or Canthia building, second floor (Oppari) in Kuopio.