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Month: October 2023

Exceptions to Student and Learning Services’ customer service opening hours in October 2023

04.10.2023 Leave a Comment on Exceptions to Student and Learning Services’ customer service opening hours in October 2023

Upcoming exceptions to Student and Learning Services customer service opening hours

Wednesday 4 October 2023 the phone service and customer service desk in both Joensuu and Kuopio close at 12:15 pm due to the sports afternoon.

Week 42 16–20 October 2023 the customer service desk in Joensuu is closed. The phone service and customer service desk in Kuopio are open normally. You can also contact us by email during this time.

NOTE! During the Peppi maintenance break on 18–19 October 2023 we cannot provide transcripts of records, study certificates or other certificates or make changes to study right or annual registration information.

Friday 27 October 2023 the customer service desk in Joensuu closes already at 12:45 pm. The phone service and customer service desk in Kuopio are open normally. You can also contact us by email during this time.

Contact information and regular opening hours

The Student and Learning Services’ customer service desk is open on Mondays, Wednesdays and Fridays from 10 am to 3 pm.

If you are unable to visit the customer service desk during these times, please contact us by email or phone, and we can set up a meeting for a different time.

Visiting address: Joensuu Aurora A, 1st floor; Kuopio Canthia, 2nd floor

Email address: opiskelu@uef.fi (Please note that there might be delays in responses during vacation times)

Phone number: +358 29 445 8900

Phone service opening hours: Mon–Fri from 10 am to 3 pm

Large maintenance break in Peppi on 18–19 October 2023

03.10.2023 Leave a Comment on Large maintenance break in Peppi on 18–19 October 2023

There will be a maintenance break in Peppi on 18–19 October while a new Peppi version is installed.

Note that during the maintenance break the following services will NOT be available:

  • Logging into Peppi (students and staff)
  • Saving new study rights or changing existing study right information or term registration information. These might affect the function of the UEF user account.
  • Enrolling for course units, groups, or exams in Peppi or Tuudo
  • Saving new study attainments and RPL in Peppi, including exams taken in the EXAM system
  • Planning studies and checking study attainments in the personal study plan in Peppi
  • Receiving transcripts of records, study certificates or degree certificates etc. in electric form, pdf or on paper
  • Facility reservations for teaching (or for other use) and making changes to teaching timetables
  • The following plug-in services will also not be available during the maintenance break: Study guide, Atomi, Lukkarikone and Tuudo Feedback

Services functioning partially during the maintenance break:

Tuudo

  • Most functions are working normally, e.g., teaching timetables.
  • Course search, new enrolments for course units or exams, and course feedback will not work.

EXAM

  • Exams can be taken if the enrollment is done before the maintenance break.
  • New enrollments for exams cannot be made.
  • Study attainments will not transfer to Peppi during the maintenance break.

Moodle

  • Most functions are working normally.
  • New enrollments for courses using Peppi-Moodle integration will not transfer to Moodle.

Prepare for the maintenance break, and do the following on 17 October at the latest, if needed:

  • Enroll for course units and exams in Peppi, Tuudo, or EXAM
  • Check and save teaching timetables and links for remote lectures (e.g., teams, zoom). Teaching timetables can be seen in Tuudo during the maintenance break.
  • Download your transcript of records or study certificate from the Atomi-service in Peppi.

The new Peppi version will improve information security, accessibility, and technical functionality. Additionally, the new version includes legal and other improvements to services and provides corrections to the source code.

After the large maintenance break on 18–19 October, shorter maintenance breaks are possible to normalize the function of the Peppi ecosystem.

We apologize for the inconvenience caused by the maintenance break!

Please send your questions and feedback to peppituki@uef.fi.

Respond to Career Monitoring Survey!

02.10.2023 Leave a Comment on Respond to Career Monitoring Survey!

The national Career monitoring survey is still going!The target group of the survey in 2018 is those who have completed a Master Degree or in 2020 Doctoral Degree. The University of Eastern Finland approaches those who belong to the target group by letter, e-mail or text message. The survey is open until 11 December 2023.

Career monitoring collects information about graduates’ job placement and career. Answers are also collected about satisfaction with the degree and which factors have helped to find employment. Respondents can also give their tips on what skills are needed in working life right now. In addition, the Career monitoring survey for masters, is part of the university’s funding model. So the answers really matter! The Töissä.fi- service is based on career tracking material. Answers from previous years can be viewed from the Vipunen service of the Finnish National Board of Education.

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