Continuous studies student arkistot - Page 3 of 6

Accessibility in studies – aids and facilities

Accessibility refers to the design of physical, psychological and social environments so as to allow everyone to function as equals despite their individual characteristics. At the university, accessibility is something that concerns all students and staff members; however, it is of particular importance to those members of the academic community who have a disability, who are ageing, or who belong to a cultural or linguistic minority.

Accessibility includes the following aspects:

Studies-related matters such as Finnish entrance examinations, study counselling, teaching arrangements and practices, and examination practices.
Physical environments such as facilities, routes, parking areas, lighting, signposts.
Accessibility of communication such as web pages, other written materials and the language used.

Requesting individual study arrangements

Individual study arrangements refer to measures previously known as special arrangements. Students who have an impediment or a disability can request individual arrangements. Individual arrangements can pertain to (Finnish) entrance examination and/or to the completion of studies. If you already are a student at the University of Eastern Finland and you need individual arrangements for your studies, you can request them by filling out the Individual Study Arrangements Form.

If you need further assistance or advice on how to request individual study arrangements, please get in touch with the accessibility contact person of your campus or faculty, or with your personal study plan counsellor.

Individual Study Arrangements Form (docx)

Pandemi Korona: Guidelines to Students in Risk Groups for Severe Coronavirus Disease: Arrangements on Completing Courses in the 2021.

Submitting the Application and Required Attachments for individual study arrangements

Application and required attachments for individual study arrangements must be submitted electronically via the secure email website to your own Faculty.

Go to the secure email website (choose language “in English”) and type your own email address (and, to prevent junk mail, an alternating code on the form).

To the email address you give, the system will send a message with a link enabling you to send the secure message itself. Click the link and type the email address of you own Faculty to the receiver slot (To:).

Philosophical Faculty: filoerityisjarjestelyt@uef.fi
Faculty of Science and Forestry: lumeterityisjarjestelyt@uef.fi
Faculty of Health Sciences: ttdkerityisjarjestelyt@uef.fi
Faculty of Social Sciences and Business Studies, Fields of Joensuu Campus: yhkajoensuu_erityisjarjestelyt@uef.fi
Faculty of Social Sciences and Business Studies, Fields of Kuopio Campus: yhkakuopio_erityisjarjestelyt@uef.fi

Next, type the message itself on the secure email form and attach the needed enclosures. Finally, press the send button.

Guidance and Contact Information:

Philosophical Faculty: Amanuensis Emma Hahl
Faculty of Science and Forestry: Head of Academic Affairs Kaisa Laitinen
Faculty of Health Sciences: Head of Student and Learning Services Susanna Järvelin-Pasanen
Faculty of Social Sciences and Business Studies, Joensuu Campus: Amanuensis Minna Paronen
Faculty of Social Sciences and Business Studies, Kuopio Campus: Amanuensis Heli Kemppainen

E-mail addresses: first name.last name@uef.fi / UEF Connect (opens in a new tab).

Examples of individual study arrangements

Individual study arrangements can involve, for example:

the opportunity for additional time or lighting, a separate exam room or other arrangements regarding premises.
the opportunity to use special aids (such as a computer, braille display or induction).
material arrangements (such as the opportunity to have exam questions in a larger font size, providing lecture materials in advance, audio books, or streaming or recording lectures).
services (the opportunity to use an assistant or interpreter, Please note! the university is not responsible for obtaining an assistant or interpreter; it is the responsibility of the applicant/student).
an alternative way of completing a study module or course exam (such as an oral exam, completing the course with learning assignments rather than an exam, completing the course in parts)

Accessibility aids

There is a portable induction loop system for students to borrow at the Joensuu and Kuopio campuses. The induction loop system can be borrowed at Oppari’s service desk (located in the campus library in Joensuu and in the Canthia building in Kuopio). Furthermore, there is a fixed induction loop system in the larger auditoriums at the Joensuu Campus (for example in auditoriums AU100 and AU206 in the Aurora building).Electric height adjustable desks can be found in the library (two desks, located closest to the staircase) and in Atrium (one desk).

Facilities

A large part of the university’s facilities are accessible and can be used by people with different disabilities. The newer the building, the easier it has been to implement modern accessibility solutions and regulations. The campuses have parking areas for accessible parking, and accessibility has also been taken into consideration in the outdoors routes on campus, for example in structural solutions and winter-time maintenance. The main entrances of the buildings have accessibility ramps and, as a rule, the doors can be opened by pressing a door opening button. In the university buildings, coat racks with storage possibilities are available at accessible heights. Braille buttons are available in the elevators, and some elevators also have voice guidance. All buildings except for the Haltia building have elevators and accessible toilets that are indicated with signs. The largest lecture rooms have induction loops in them, and there are also portable loop systems that can borrowed. Baby care tables can be found in the accessible toilets.

Campus maps

NB! Lecture room maps (Kuopio Campus only) can be found on the intranet.

Restaurants and dining

There are several restaurants at the Joensuu and Kuopio campuses. All of these restaurants are practically accessible; however, there is a low metal doorstep by the door of the Carelia restaurant at the Joensuu Campus, which may pose difficulties for those using a wheelchair. The doors of the Carelia restaurant are kept shut due to fire safety reasons. In other campus restaurants, there are no doorsteps or closed doors, and there is a wheelchair lift in the restaurant in the Snellmania building at the Kuopio Campus.

If you need someone to help you, for example, to carry your tray, the restaurant staff will be happy to assist you. Should you have any special dietary restrictions, it is wise to contact the restaurant you intend to eat in beforehand.

Contact information and locations of the campus restaurants

Special exam facilities

Both the Joensuu and Kuopio campus have special exam facilities. See Special exam facilities and practices.

Facilities are at the disposal of the students who have the right to special arrangements. Special exam facilities are equipped with two computers of which the other is a regular computer and the other for electronic examinations. In the facility one can submit an electronic examination, provide answers with a regular computer or conduct a paper examination. Upon request, computers can be equipped with special software or other aids, such as speech synthesizer or braille display.

How to use special exam facilities

Individual arrangements at the UEF Open University

Instructions

Accessibility contact persons

A contact person for matters relating to accessibility has been appointed for each campus. These contact persons are tasked with giving common accessibility-related guidance and they also lead accessibility-promoting work at the faculties and academic departments.

Joensuu Campus: Mrs Erja Widgrén-Sallinen
Kuopio Campus: Mrs Tuija Pasanen

A contact person for matters relating to accessibility concerning studies at the faculties:

Philosophical Faculty: Mrs Emma Hahl
Faculty of Science an Forestry: Mrs Kaisa Laitinen
Faculty of Health Sciences: Mrs Susanna Järvelin-Pasanen
Faculty of Social Sciences and Business Studies: Mrs Minna Paronen (Joensuu Campus) and Mrs Heli Kemppainen (Kuopio Campus)

For contact information, see UEF Connect (opens in a new tab).

Links

Aviris- aids for visually impaired
Celia – accessible literature and publishing in Finland
ESOK – meeting the needs of diverse student body in higher education
Finnish Association of People with Physical Disabilities – Invalidiliitto
Kuuloliitto
Threshold Association – Kynnys ry
Finnish Federation of the Visually Impaired – Näkövammaisten keskusliitto
Opi oppimaan – help for learning difficulties
Joensuu areas special learners – Joensuun seudun erilaiset oppijat

Support Channels for Students

eService website asiointi.uef.fi

Admission office

Library

International mobility services

Student and Learning Services’ Customer Service

Student well-being

Oppari

IT services

Services for New Students

Student communications

Viva Engage

The UEF Opiskelijat | Students community in Viva Engage is the main channel for student communications at the University of Eastern Finland. The content includes

news and bulletins for all students (including the News page in Kamu)
other informal communication concerning studying and student life

In addition to the UEF Opiskelijat | Students community, we recommend you to follow the UEF Yhteisö | Community, which is directed at the university as a whole.

The main channel for communication for postgraduate students (doctorate or licentiate) is Viva Engage’s UEF Tohtorinkoulutus // UEF Doctoral education community. The doctoral programmes also have their own channels, which you should follow to stay on track with their events and other important bulletins related to doctoral studies. The Viva Engage also has several other communities, such as the UEF Tutkimusrahoitus // Research funding, which anyone completing their postgraduate degree should join.

Kamu

Kamu is a students’ knowledge base on studying at the University of Eastern Finland. Kamu has all the instructions common to all students, such as the Guide for New Students, links to different services and the News section,the content of which includes

bulletins for all UEF students, in both Finnish and English
updates to common instructions and guides
exceptional opening hours
UEF services and events for students

Study communities

Study communities are study programme or academic subject-specific online sources of information and instructions. They serve as knowledge bases for students and contain instructions and other information that is important for studying. Built in the Office 365 environment, study communities require a login with UEF username. It is good to follow at least the study communities of your major and minor subjects and the information they disseminate. Study communities can be found here: study communities

Study communities are not used when studying at the Open University or completing a postgraduate degree, with the exception of the Language Centre’s study community.

Other communication channels aimed at students

Tuudo
The News section in WebOodi
The communication channels of the Student Union of the University of Eastern Finland (ISYY)
- The News section
- The Wiikko-Ärsyke newsletter
The news sections of UEF units, such as the library and the Language Centre
Social media channels

Lifelong learners

Open University and continuing professional education students can use the same communication channels as other students. It is important to follow Viva Engage and Kamu. The subject-specific communication channel for Open University students is Moodle.

Communicating about exceptional circumstances and disruptions

When a disruption or exceptional circumstances are known in advance, information about the situation will be disseminated in the communication channel related to the service and in the UEF Opiskelijat | Students community in Viva Engage.

The main channel for crisis communication is a text message or an e-mail service.

Principles of student communications at UEF

Students have access to up-to-date information that is relevant to their studies.
The languages of student communication are Finnish and English.
The student communication channels should be clear and understandable.
As a rule, communications are aimed at a specific target group.
The contents of bulletins are clear and the headlines are descriptive.
Communication aimed at students is implemented and developed taking into account the needs of the students.
The principles of student communication are timeliness, reach, understandability, reliability, openness and interactivity.

Career and counselling services

Faculties, departments and schools

Student Union (ISYY)

FSHS – Finnish Student Health Service

Distance exam and study facilities

You can book a quiet space to participate in a distance exam or teaching

Teamwork rooms at Oppari

There are teamwork rooms in both Joensuu and Kuopio campus. Teamwork rooms are equipped with computers and cameras (either fixed or loaned ones). The students can reserve the rooms via Tuudo or Peppi. Read more about room reservations in UEF Intra (the link opens to a new window). You can also contact Oppari help desk (Support Channels for Students –> Oppari) to book a room.

Seminar rooms and other teamwork rooms

Students of the University of Eastern Finland can book university’s facilities for study-related purposes. The reservation rights allow for making facility reservations in Peppi or the Tuudo mobile application on separately specified workspaces and seminar halls.

Students can make facility reservations for study-related purposes free of charge within the opening hours of the facilities, e.g., for independent study, group work, research interviews, or participation in remote teaching.

You can find additional information on this in Intra (requires log in, opens in a new tab).

Instructions for Appeal

Appellate authority

A party who is dissatisfied with this decision may lodge a written appeal against it with the Administrative Court of Eastern Finland. The appellate document shall be addressed to the appellate authority and submitted to the Administrative Court of Eastern Finland within the appeal period.

Appeal period

The time limit for appeal is 30 days from the moment the appellant was notified of the decision. The appeal period is calculated from the day following the date of service. If the last day of the appeal period is a holiday, Saturday, Independence Day, First of May, Christmas Eve or Midsummer Eve, the appeal may be submitted within working hours on the following weekday.

The date of service is calculated as follows:
• Regular service shall be effected by sending a letter to the addressee. The addressee shall be deemed to have received the service in seven days from the sending of the letter, unless otherwise is proven.
• In the case of regular electronic service, the addressee shall be deemed to have received the service in seven days from the sending of the message, unless otherwise is proven.

Contents of the appeal

The appellate document shall indicate:
• Which decision the appeal concerns (the decision subject to appeal);
• The parts of the decision that are being appealed against and what changes are demanded to be made to it (demands);
• Grounds for the appeal;
• What the right of appeal is based on, if the decision subject to appeal is not directed at the appellant themselves;
• The appellant’s name, postal address, telephone number and other necessary contact information, e.g., an e-mail address; and
• the postal address and any other address to which documents related to the court proceedings can be sent (process address).
If the appellant has appointed a legal representative, agent or legal counsel to speak for themselves or the appeal has been drafted by a third party, the appellate document must also indicate the name, postal address, telephone number, and other necessary contact details, e.g., an e-mail address, of such persons.

The Administrative Court must be notified of any changes in contact details without delay when the appeal is pending.

Appendices to the appeal

The appeal shall be accompanied by the following documents:
• The decision subject to appeal with appeal instructions, original or copy;
• Proof of when the appellant was notified of the decision or another indication of the date of commencement of the appeal period;
• The documents the appellant refers to in support of their appeal, unless the documents have already been delivered to the authority; and
• The power of attorney, unless otherwise is regulated in section 32(2) of the Administrative Judicial Procedure Act.

Delivery of the appellate document

The appeal may be submitted in person, by post, by electronic means or by using an agent or courier. If delivered by post or by electronic means, the appeal will be sent at the sender’s own risk.

The appeal must be submitted to the appellate authority during office hours before the end of the 30-day appeal period. The electronic document must all be available to the Administrative Court in a reception device or information system so that the message can be processed before 16:15 on the last day of the appeal period.

The office of the registry of the Administrative Court is 8:00–16:15 from Monday to Friday.
An appeal may also be lodged in the e-Services of Administrative and Special Courts at https://asiointi.oikeus.fi/hallintotuomioistuimet (in Finnish and Swedish).

Contact details of the Administrative Court of Eastern Finland:
Postal address: P.O. Box 1744, FI-70101 KUOPIO, FINLAND
Visiting address: Minna Canthin katu 64, Kuopio
Telephone: +358 29 56 42500 (switchboard), fax: +358 29 56 42501
Email: ita-suomi.hao@oikeus.fi

Court fee

A court fee will be charged for the processing of the matter at the Administrative Court in accordance with the Court Fees Act (1455/2015). The amount of the fee is EUR 270. The Court Fees Act contains separate provisions on cases where no charge is levied. The Court Fees Act can be found at https://www.finlex.fi/fi/laki/ajantasa/2015/20151455 (in Finnish and in Swedish).

Equivalency certificate of teacher education

Based on section 26 of the Government Decree (794/2004), a university where a study attainment can be completed that forms part of the teacher education studies referred to in section 19 may issue a certificate on request indicating that the applicant has demonstrated acquisition of knowledge and skills corresponding to the study attainment otherwise than by means of the studies prescribed in statutory eligibility requirements. The university may require the applicant to complete supplementary studies as a condition of issuing the certificate.

The University of Eastern Finland issues equivalence certificates within the scope of its own educational responsibilities. The issuing of equivalence certificates is based on the learning outcomes and content of the teaching subject, which have been defined in the curriculum. For an equivalence certificate to be issued, the applicant’s most recent study module must, as a rule, have been completed at the University of Eastern Finland. For degrees completed abroad, an equivalence decision is, as a rule, issued by the Finnish National Agency for Education upon application.

The documents enclosed with the application must indicate the content of the studies in such a way that the equivalence can be assessed. The applicant must enclose a degree certificate and a transcript of academic records with the application. In addition, the applicant must enclose with the application course descriptions, unless the studies were completed at the University of Eastern Finland. The applicant is responsible for acquiring translations, if any are needed.

Equivalence certificates are only issued to persons who have completed a higher education degree.

The equivalence certificate of teacher education is electronic. Equivalence certificates are issued in Finnish.

Based on section 4.2 of the Government Decree (1082/2009), a fee of EUR 126 is charged for the equivalence certificate related to teacher education provided for in section 26(5) of the Government Decree on University Degrees or for a rejection decision made on an equivalence certificate application.

How to apply for the equivalency certificate?

The equivalence certificate of teacher education is applied for using electronic form (in Finnish).

Contact details:
Philosophical Faculty, Riikka Myllys, Academic Affairs Specialist, riikka.myllys@uef.fi

Faculty of Science, Forestry and Technology, Secretary Anita Oimasmaa, anita.oinasmaa@uef.fi

Faculty of Health Sciences, Susanna Järvelin-Pasanen, Head of Academic Affairs, susanna.jarvelin@uef.fi

Faculty of Social Sciences and Business Studies, Anne Korhonen, Academic Affairs Specialist, anne.m.korhonen@uef.fi

Guidelines for transitional provisions between the new and old curricula

At the University of Eastern Finland, curricula are usually confirmed for three academic years at a time. When the curriculum changes, transition rules are decided between the new and old curriculum.

You will find further information on transitional provisions on the education regulations and on the academic rector’s decision (pdf, requires registration).

Faculties may have their own practices, so contact your own department.

Education regulations

If a degree programme is discontinued, the faculties must provide students with the right to study in said degree programme with an opportunity to complete their studies, taking into account the target times for completing the degrees and the possibility to receive an extension for completing the degree. If the teaching of another subject is discontinued, the faculties must provide minor subject students who have started their studies in said subject with an opportunity to complete their studies within a reasonable timeframe. In both cases, the Faculty Councils shall decide on the transitional provisions. (Education regulations 6§)

Academic rector’s instructions

According to the academic rector’s decision the transitional procedures are clearly described in the curriculum. In most cases, it is also necessary to show the correspondence tables between the new and old curricula.

Processing of personal data in UEF

Read about processing of personal data in UEF, the requirements set to the university when processing personal data and the rights of subjects at the UEF website on data protection and processing of personal data (opens in a new window).

You can also find data protection guide for students in Kamu.

You can find information on data protection in research in the Intranet (opens in a new window, requires login in with UEF username).

Aarresaari

Aarresaari is a network of Academic Career Services representing 13 Finnish Universities.

The network offers services for university students, graduates and employers, as well as for the universities themselves. At the same time the network builds bridges between students and employers.

Visit Aarresaari webpages (opens in new tab).

Digistartti for new students

The link to Digistartti 2024-2025 (opens in a new window).

In order to start your studies, it is important that you familiarise yourself with the UEF digital services with the help of Digistartti during the summer even before starting your studies. New students familiarise themselves with and complete the tasks of Digistartti on the Digistartti platform for the academic year 2024-2025.

Digistartti offers you an introduction to the digital study environments used at the University of Eastern Finland. We recommend that you complete the Digistartti assignments at the very beginning of your studies, preferably within two weeks after starting your studies.

You can access the materials in Digistartti without a UEF user account, but please note that you can complete the assignments only when you log in with your UEF account.

In order for your UEF user account to work, all the below conditions have to be met:

activate your UEF user account. The activation is possible as soon as you have received the activation email (how to activate your UEF user account, new tab)

your study right must be valid (for most Master’s students the study right begins 1 August and for most exchange students 1 September)

registered as an MFA i.e. Multi-Factor Authentication user

In addition, all the Master’s degree students have to be strongly identified by the IT service desk. This means that the IT services have checked your passport and identity.

Your UEF user account will work in about approximately one hour after activation and your email approximately 4 hours after activation. Digistartti opens on the 1st of August.

Digistartti is located on a Moodle platform in Digicampus (Note that we use several different Moodle platforms at UEF).

When logging into Digistartti, please select Haka login, then choose the University of Eastern Finland, and use your UEF username.

We recommend you use a computer (not a mobile device) and Mozilla Firefox as the browser.

Digistartti is a compulsory part of the course Orientation for International Students, 1 ECTS.

Orientation for International Students, 1 ECTS.

Technical Problems?

If you have problems with logging into the Digicampus Moodle (new tab) or other issues related to the Digicampus Moodle, please contact the Digicampus Moodle support either via their Chat or email: support@digicampus.fi.

If you have problems with the UEF ID (after selecting Haka login and choosing the University of Eastern Finland and using the UEF ID and password), if the username or the password is not valid, or you receive an error message related to them:
- Check the user ID and the password
- Note that you have to be registered as present
- Note that your study right has to be valid (for most Master’s students the study right begins 1 August and for most exchange students 2 September)
- Note that login can succeed only four hours after activating the account
- For the Master’s degree students: note that Haka login can succeed only if you have been strongly identified.

If you receive a notification on an error on your password, change the password according to the instructions (please read the password requirements carefully).

If the problem persists, please contact the UEF IT services (new tab) either via their Chat or email: servicedesk@uef.fi

How to get a UEF username?

Getting the UEF user account

You will need a UEF username during your studies at the university to gain access to the university’s network, student register Peppi, email and Microsoft 365 services, Moodle and the online services of the university library (new tab).

Do not activate a new username, if you currently have or have previously had a UEF username (e.g. if you have studied in the open university or are a former staff member). You can start using your UEF account as soon as the student access rights are valid (check the Access rights below) by changing the password (new tab) if needed.

You can activate your UEF account as soon as the study right has been recorded in the student register and the information has transferred to the Identity Management system. A student with no previous UEF account or information in the student register will receive an automatic email from the Identity Management system (sender iam@uef.fi) as soon as the account can be activated. Preferably activate your account with your Finnish online banking codes in uef.fi/username (new tab).

You can also activate your account using the one-time-code provided in the automatic email. If you use the one-time-code for activation, you are not strongly identified and will not receive full access rights automatically (check the Access rights below). For strong identification, you can login to the activation portal later with your Finnish online banking codes.

If you do not have Finnish online banking codes, you might receive an automatic invitation for strong identification from Candour ID -service. You can also visit Digital Services’ IT Servicedesk with your official ID. Contact IT Servicedesk (new tab) for remote identification if you have not received the invitation and do not have Finnish online banking codes.

If you do not receive the automatic email from iam@uef.fi, you can still activate the account with your Finnish online banking codes as soon as the information is in the Identity Management system. Activation can be done in uef.fi/username (new tab).

UEF users must deploy Multi-Factor Authentication (MFA). You can find more information in the Digital Services’ web page (new tab).

Access rights

Full access rights are granted when all of these conditions are met:

Registration as present or absent student has been done.
Study right is valid.
Strong identification has been done.

If some condition is not met, your user account does not have any access rights. Full access rights are granted only after all of the conditions are met.

Your email address takes four (4) hours to form after the full access rights have been granted or you have activated the account. All UEF students who activate their username are provided a UEF email account which is set as the default email account for all UEF’s information systems. Any email messages from the university are sent to the UEF email address.

The email addresses of UEF students are always in the format username@student.uef.fi. Login to email as username@uef.fi. More information about the email in Kamu.

The access rights associated with UEF usernames are based on a valid study right and as having registered as present at the university. A student who registers as absent at the university will have access rights to the student register, but their access right to other online systems of the university will be restricted.

Students who do not register as present or absent at the university will not be granted any access rights to the university’s systems. If you fail to register as absent or present, your UEF account will be disabled as the registration period ends. Information how to reinstate your study right can be found here in Kamu.

Your UEF account will be deleted in 90 days after your last access right has ended. All of your emails and files are deleted at the same time. Note! You are responsible for backing up your files before your access rights end. Files are not retained when the username is removed from the UEF systems or from the course.

More detailed information of access rights in intra (new tab, login required).

Changing the password

If you have forgotten your password, you can change the password with your Finnish online banking codes in uef.fi/password (new tab) or use the M365 login page’s password reset option.

The password is valid for 13 months after it has been changed. The system will automatically send a notification to your student email address when it is time to change your password before it expires.

To change the password, you can use your valid password (new tab), use the M365 login page, verify your identity with your personal Finnish online banking codes (new tab), or visit the IT Servicedesk in person. Remember to bring your ID with you to the customer service point as your identity will have to be authenticated from an official ID. If visiting is not possible, contact IT Servicedesk (new tab).

What is my username?

You can check your username by logging in to the Identity Manager by changing your password with your Finnish online banking codes. You can see your username under My Account.

The username and password are personal, do not let anyone use them on your behalf!

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