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Category: Student and Learning Services

Counselling from study psychologists in June and July 2023

06.06.2023 Leave a Comment on Counselling from study psychologists in June and July 2023

Study psychologists are licensed practitioners of psychology who help bachelor’s and master’s degree students in all study-related psychological issues. Counselling aims to improve students’ study wellbeing and support smooth studying. Discussions with the psychologist are always free-of-charge and confidential.

In June and July 2023, the study psychologist in Joensuu offers counselling to students on both campuses, either face-to-face in Joensuu or via video connection. See this page for further instructions on how to book a session as well as frequently asked questions about study psychologists.

Common issues that are focused on during the counselling process are e.g.

  • motivation and productivity
  • difficulties with learning or concentrating
  • time management
  • procrastination
  • stage fright and social anxiety
  • perfectionism

Study psychologists can also support you in various transition periods, such as returning to your studies after a break or transitioning into working life.

Exceptions to Student and Learning Services’ customer service opening hours in the summer of 2023

31.05.2023 Leave a Comment on Exceptions to Student and Learning Services’ customer service opening hours in the summer of 2023

Upcoming exceptions to Student and Learning Services customer service opening hours

JOENSUU

1 June – 31 July 2023 the customer service desk in Joensuu is generally open on Mondays, Wednesdays and Fridays from 10 am to 2 pm. Exceptions to this:

On Wednesday 14 June 2023 the customer service desk in Joensuu is closed.

On Friday 23 June 2023 the customer service desk in Joensuu is closed.

On Thursday 13 July 2023 the customer service desk in Joensuu is open.

On Friday 14 July 2023 the customer service desk in Joensuu is closed.

KUOPIO

1 – 18 June 2023 the customer service desk in Kuopio is open Mondays, Wednesdays and Fridays from 10 am to 2 pm.

19 June – 16 July 2023 the customer service desk in Kuopio is closed.

17 – 31 July 2023 the customer service desk in Kuopio is open Mondays, Wednesdays and Fridays from 10 am to 2 pm.

PHONE SERVICE

1 June – 31 July 2023 the phone service is open Mon–Fri from 10 am to 2 pm.

On Thursday 22 June 2023 the phone service is open from 10 am to 1 pm.

On Friday 23 June 2023 the phone service is closed.

Contact information and regular opening hours

From 1 August 2023 onward the Student and Learning Services’ customer service desk will once again be open normally on Mondays, Wednesdays and Fridays from 10 am to 3 pm.

If you are unable to visit the customer service desk during these times, please contact us by email or phone, and we can set up a meeting for a different time.

Visiting address: Joensuu Aurora A, 1st floor; Kuopio Canthia, 2nd floor

Email address: opiskelu@uef.fi (Please note that there might be delays in responses during vacation times)

Phone number: +358 29 445 8900

From 1 August 2023 onward the phone service will once again be open normally: Mon–Fri from 10 am to 3 pm

UEF Summertime Helpline to assist new students on 5 June – 11 August 2023

30.05.2023 Leave a Comment on UEF Summertime Helpline to assist new students on 5 June – 11 August 2023

In summer 2022, the University of Eastern Finland’s Student Services piloted a new peer guidance service for Finnish-speaking degree students. The service has received very good feedback and will be continued in an expanded form in summer 2023.

The summertime helpline offers peer guidance by phone and chat for both Finnish and English-speaking degree students who are about to start their studies in the upcoming autumn semester. In addition to phone and chat, students are advised by a bot that contains answers to the most common and acute questions. Students are encouraged to familiarize themselves with these answers first before contacting the summertime helpline. Both can be found on the same website in
Kamu Student Databank.

The summertime helpline assists new students with questions and concerns about starting their studies in Joensuu and Kuopio. Questions can be related to the campuses, orientation, campus cities, timetables and other practical matters. The service aims to respond to the needs highlighted in student surveys.

There are many questions related to the beginning of studies that may not be easily found in the university’s online materials. When the results of the student admissions are ready in the summer, many of the university’s staff are on holiday, and tutors have not yet started their activities. In this case, the new student may experience uncertainty and anxiety about the upcoming studies and feel alone with their questions. The summertime helpline responds to these needs.

The summertime helpline complements other services for new students at the university. The summertime peer guidance service does not offer any subject-specific counselling, study counselling nor answers questions related to student admissions. The service also does not offer student administration or IT advice. In these questions, the student is directed to the right service where necessary.

People working in the summertime peer guidance service are UEF students/peer tutors trained for the job.

The summertime helpline is open between 5 June and 10 August from Monday to Thursday from 12 noon to 2 pm by phone (+358 29 445 8580) and chat. You can find the chat on the front page of the Kamu Student Handbook as well as in the Orientation for new students.

Registration at the university for the academic year 2023-2024 starts on 1 May 2023

28.04.2023 Leave a Comment on Registration at the university for the academic year 2023-2024 starts on 1 May 2023

Annual registration for students who are already enrolled at the university (i.e. are in their second, third, etc., year of studies) starts on 1 May 2023 and ends on 15 September 2023. All bachelor’s, master’s and doctoral students must register annually as being present or absent at the university within the registration period. Here you can find the instructions for annual registration.

Register electronically through the Oili-registration service (link opens in a new tab).

Exceptions to Student and Learning Services’ customer service opening hours in April and May 2023

24.04.2023 Leave a Comment on Exceptions to Student and Learning Services’ customer service opening hours in April and May 2023

Upcoming exceptions to opening hours

Thursday 27 April 2023 the Student and Learning Services’ customer service desk and phone service are closed on both campuses.

Monday 1 May 2023 the Student and Learning Services’ customer service desk and phone service are closed on both campuses.

Monday 8 May 2023 the Student and Learning Services’ customer service desk in Joensuu is closed.

Friday 12 May 2023 the Student and Learning Services’ customer service desk in Kuopio is closed.

Thursday 18 May 2023 the Student and Learning Services’ customer service desk and phone service are closed on both campuses.

Friday 19 May 2023 the Student and Learning Services’ customer service desk in Joensuu is closed.

Regular opening hours

The Student and Learning Services’ customer service desk is open on Mondays, Wednesdays and Fridays from 10 am to 3 pm.

If you are unable to visit the customer service desk during these times, please contact us by email or phone, and we can set up a meeting for a different time.

Visiting address: Joensuu Aurora A, 1st floor; Kuopio Canthia, 2nd floor

Email address: opiskelu@uef.fi (Please note that there might be delays in responses during vacation times)

Phone number: +358 29 445 8900

Phone service: Mon–Fri from 10 am to 3 pm

Students’ MENTAL HEALTH Day 19.4.2023

13.04.2023 Leave a Comment on Students’ MENTAL HEALTH Day 19.4.2023

Student Mental Health Day is celebrated every spring. This year, the day is Wednesday, April 19. and the campaign lasts the whole 16th week.

Students’ Mental Health Day is a campaign day organised by the Student Wellbeing Network. During the day and campaign related students’ mental health situation is highlighted and everyone is encouraged to act to promote students’ mental health. The campaign is coordinated by Nyyti ry.

Further information:

Mental Health
Mental Health

Student and Learning Services’ customer service is closed 7–10 April 2023

05.04.2023 Leave a Comment on Student and Learning Services’ customer service is closed 7–10 April 2023

Upcoming exceptions to opening hours

The Student and Learning Services’ customer service desk and phone service are closed Friday 7 April and Monday 10 April 2023.

Regular opening hours

The Student and Learning Services’ customer service desk is open on Mondays, Wednesdays and Fridays from 10 am to 3 pm.

If you are unable to visit the customer service desk during these times, please contact us by email or phone, and we can set up a meeting for a different time.

Visiting address: Joensuu Aurora A, 1st floor; Kuopio Canthia, 2nd floor

Email address: opiskelu@uef.fi (Please note that there might be delays in responses during vacation times)

Phone number: +358 29 445 8900

Phone service: Mon–Fri from 10 am to 3 pm

Student and Learning Services’ customer service is closed on 13 and 14 March 2023

13.03.2023 Leave a Comment on Student and Learning Services’ customer service is closed on 13 and 14 March 2023

Upcoming exceptions to opening hours

The Student and Learning Services’ customer service desk is closed on both campuses on Monday 13 March 2023.

Our phone service is closed 13 and 14 March 2023. You can contact us by email. You can find our contact information below.

The customer service desk and phone service will once again be open as usual from 15 March onward.

Regular opening hours

The Student and Learning Services’ customer service desk is open on Mondays, Wednesdays and Fridays from 10 am to 3 pm.

If you are unable to visit the customer service desk during these times, please contact us by email or phone, and we can set up a meeting for a different time.

Visiting address: Joensuu Aurora A, 1st floor; Kuopio Canthia, 2nd floor

Email address: opiskelu@uef.fi (Please note that there might be delays in responses during vacation times)

Phone number: +358 29 445 8900

Phone service: Mon-Fri from 10 am to 3 pm

Exceptions to Student and Learning Services’ customer service opening hours in March 2023

03.03.2023 Leave a Comment on Exceptions to Student and Learning Services’ customer service opening hours in March 2023

Upcoming exceptions to opening hours

The Student and Learning Services’ customer service desk in Kuopio is closed on Friday 10 March 2023 and Monday 13 March 2023.

Our phone service and the customer service desk in Joensuu are open normally. You can also contact us by email. You can find our opening hours and contact information below.

Current opening hours

The Student and Learning Services’ customer service desk is open on Mondays, Wednesdays and Fridays from 10 am to 3 pm.

If you are unable to visit the customer service desk during these times, please contact us by email or phone, and we can set up a meeting for a different time.

Visiting address: Joensuu Aurora A, 1st floor; Kuopio Canthia, 2nd floor

Email address: opiskelu@uef.fi (Please note that there might be delays in responses during vacation times)

Phone number: +358 29 445 8900

Phone service: Mon-Fri from 10 am to 3 pm