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The last meters of the Kilometrikisa cycling competition until 30 September 2023

Kilometrikisa is a light-hearted cycling competition for workplaces, associations, clubs or any other teams. In Kilometrikisa every team member will record their cycling kilometers and the team with the highest number of kilometers will win.

SYKETTÄ Joensuu and Kuopio have their own teams. All UEF, Karelia UAS and Savonia UAS students and staff members are welcome to attend teams!

Come along and collect the kilometers of your own city! The cycled kilometers from past race days can also be marked retrospectively on the calendar. You can find city-specific instructions via the links below:

SYKETTÄ autumn season starts with a free sports trial on September 2023

SYKETTÄ sport services offers many great ways to increase your physical activity throughout your studies. So whether you are looking for group classes, a gym workout or a chance to play ball sports with your student friends, we have it all – with student-friendly prices!

SYKETTÄ autumn season starts with a free sports trial in Kuopio on 4.–17.9. and in Joensuu on 1.–14.9. During these weeks you get a chance to enroll for classes and try all of our services for free! Also during the free sports trial there will be SYKETTÄ Appro in which the aim is to collect markings from SYKETTÄ sports events on your passport. By returning the passport you get your very own badge equivalent and you can take part in a raffle.

To attend a free trial you need to register as a SYKETTÄ user on our website. After that you can enroll in classes via the sports calendar and get ready to move. Notice that without a SYKETTÄ sticker, you can only enroll in classes and turns during the free trial via the sports calendar on the website.

SYKETTÄ sports calendars are published on both campuses. Get to know sports calendars and read more about free trial on websites below:

Renewed operating models for the studies

The University of Eastern Finland has introduced a renewed operating models for Individual study arrangements and Operating model for preventing inappropriate treatment and harassment from 1 August 2023.

Each student has the right to receive reasonable individual study arrangements based on health reasons. Individual study arrangements can be based on any health reason, such as dyslexia, sensory disability, mental health disorder or learning disability. Individual arrangements may also be granted when the harm caused by an injury or illness is temporary, for example, following an accident. It is important that you apply for individual study arrangements in a timely and timely manner (no later than 10 days before teaching/study attainment/exam) by sending the recommendation to the teacher by UEF e-mail, or by showing the recommendation to the teacher in person.

In order to promote your cause, read the instructions carefully and contact e.g. the person responsible for the individual study arrangements of your faculty. Each faculty has its own contact persons. If necessary, you can also contact the experts of Student and Learning Services.

The right to a safe work environment free of harassment, discrimination and bullying is based on the Employment Contracts Act, the Occupational Safety and Health Act, the Non-Discrimination Act and the Act on Equality between Women and Men. Students’ right to a safe study environment free of harassment, discrimination and bullying is based on the Universities Act, the Non-Discrimination Act and the Act on Equality between Women and Men.

Everyone bears responsibility for their own activities to ensure that everyone has a safe and comfortable study or work environment. Students must follow the regulations and instructions issued by the university, individual teachers and the administrative staff regarding their studies. In turn, the staff must comply with the regulations and instructions of the university and their unit. The relationship between a teacher and a student includes, for example, the exercise of power in terms of guidance, counselling and teaching. However, any abuse of power is prohibited. Members of the community must demonstrate through their attitudes and actions that inappropriate treatment of any kind is not tolerated in the community. Everyone bears responsibility for the community’s operating culture.

Read more about the renewed operating models on KAMU’s website. There you will also find the necessary contact information for persons in charge in faculties and support persons.

Further information:

Tiina Juurela, Student Well-being Specialist, Student and Learning Services, tiina.juurela@uef.fi
Tuija Pasanen, Head of Student Services, Student and Learning Services, tuija.pasanen@uef.fi

Exceptions to Student and Learning Services’ customer service opening hours in August and September 2023

Upcoming exceptions to Student and Learning Services customer service opening hours

14 August – 15 September 2023 the Student and Learning Services’ customer service desk on both campuses is open Mon–Fri from 10 am to 3 pm.

Contact information and regular opening hours

From 18 September 2023 onward the Student and Learning Services’ customer service desk will once again be open normally on Mondays, Wednesdays and Fridays from 10 am to 3 pm.

If you are unable to visit the customer service desk during these times, please contact us by email or phone, and we can set up a meeting for a different time.

Visiting address: Joensuu Aurora A, 1st floor; Kuopio Canthia, 2nd floor

Email address: opiskelu@uef.fi (Please note that there might be delays in responses during vacation times)

Phone number: +358 29 445 8900

Phone service opening hours: Mon–Fri from 10 am to 3 pm

Counselling from study psychologists in June and July 2023

Study psychologists are licensed practitioners of psychology who help bachelor’s and master’s degree students in all study-related psychological issues. Counselling aims to improve students’ study wellbeing and support smooth studying. Discussions with the psychologist are always free-of-charge and confidential.

In June and July 2023, the study psychologist in Joensuu offers counselling to students on both campuses, either face-to-face in Joensuu or via video connection. See this page for further instructions on how to book a session as well as frequently asked questions about study psychologists.

Common issues that are focused on during the counselling process are e.g.

  • motivation and productivity
  • difficulties with learning or concentrating
  • time management
  • procrastination
  • stage fright and social anxiety
  • perfectionism

Study psychologists can also support you in various transition periods, such as returning to your studies after a break or transitioning into working life.

Exceptions to Student and Learning Services’ customer service opening hours in the summer of 2023

Upcoming exceptions to Student and Learning Services customer service opening hours

JOENSUU

1 June – 31 July 2023 the customer service desk in Joensuu is generally open on Mondays, Wednesdays and Fridays from 10 am to 2 pm. Exceptions to this:

On Wednesday 14 June 2023 the customer service desk in Joensuu is closed.

On Friday 23 June 2023 the customer service desk in Joensuu is closed.

On Thursday 13 July 2023 the customer service desk in Joensuu is open.

On Friday 14 July 2023 the customer service desk in Joensuu is closed.

KUOPIO

1 – 18 June 2023 the customer service desk in Kuopio is open Mondays, Wednesdays and Fridays from 10 am to 2 pm.

19 June – 16 July 2023 the customer service desk in Kuopio is closed.

17 – 31 July 2023 the customer service desk in Kuopio is open Mondays, Wednesdays and Fridays from 10 am to 2 pm.

PHONE SERVICE

1 June – 31 July 2023 the phone service is open MonFri from 10 am to 2 pm.

On Thursday 22 June 2023 the phone service is open from 10 am to 1 pm.

On Friday 23 June 2023 the phone service is closed.

Contact information and regular opening hours

From 1 August 2023 onward the Student and Learning Services’ customer service desk will once again be open normally on Mondays, Wednesdays and Fridays from 10 am to 3 pm.

If you are unable to visit the customer service desk during these times, please contact us by email or phone, and we can set up a meeting for a different time.

Visiting address: Joensuu Aurora A, 1st floor; Kuopio Canthia, 2nd floor

Email address: opiskelu@uef.fi (Please note that there might be delays in responses during vacation times)

Phone number: +358 29 445 8900

From 1 August 2023 onward the phone service will once again be open normally: Mon–Fri from 10 am to 3 pm

UEF Summertime Helpline to assist new students on 5 June – 11 August 2023

In summer 2022, the University of Eastern Finland’s Student Services piloted a new peer guidance service for Finnish-speaking degree students. The service has received very good feedback and will be continued in an expanded form in summer 2023.

The summertime helpline offers peer guidance by phone and chat for both Finnish and English-speaking degree students who are about to start their studies in the upcoming autumn semester. In addition to phone and chat, students are advised by a bot that contains answers to the most common and acute questions. Students are encouraged to familiarize themselves with these answers first before contacting the summertime helpline. Both can be found on the same website in
Kamu Student Databank.

The summertime helpline assists new students with questions and concerns about starting their studies in Joensuu and Kuopio. Questions can be related to the campuses, orientation, campus cities, timetables and other practical matters. The service aims to respond to the needs highlighted in student surveys.

There are many questions related to the beginning of studies that may not be easily found in the university’s online materials. When the results of the student admissions are ready in the summer, many of the university’s staff are on holiday, and tutors have not yet started their activities. In this case, the new student may experience uncertainty and anxiety about the upcoming studies and feel alone with their questions. The summertime helpline responds to these needs.

The summertime helpline complements other services for new students at the university. The summertime peer guidance service does not offer any subject-specific counselling, study counselling nor answers questions related to student admissions. The service also does not offer student administration or IT advice. In these questions, the student is directed to the right service where necessary.

People working in the summertime peer guidance service are UEF students/peer tutors trained for the job.

The summertime helpline is open between 5 June and 10 August from Monday to Thursday from 12 noon to 2 pm by phone (+358 29 445 8580) and chat. You can find the chat on the front page of the Kamu Student Handbook as well as in the Orientation for new students.

Registration at the university for the academic year 2023-2024 starts on 1 May 2023

Annual registration for students who are already enrolled at the university (i.e. are in their second, third, etc., year of studies) starts on 1 May 2023 and ends on 15 September 2023. All bachelor’s, master’s and doctoral students must register annually as being present or absent at the university within the registration period. Here you can find the instructions for annual registration.

Register electronically through the Oili-registration service (link opens in a new tab).

Exceptions to Student and Learning Services’ customer service opening hours in April and May 2023

Upcoming exceptions to opening hours

Thursday 27 April 2023 the Student and Learning Services’ customer service desk and phone service are closed on both campuses.

Monday 1 May 2023 the Student and Learning Services’ customer service desk and phone service are closed on both campuses.

Monday 8 May 2023 the Student and Learning Services’ customer service desk in Joensuu is closed.

Friday 12 May 2023 the Student and Learning Services’ customer service desk in Kuopio is closed.

Thursday 18 May 2023 the Student and Learning Services’ customer service desk and phone service are closed on both campuses.

Friday 19 May 2023 the Student and Learning Services’ customer service desk in Joensuu is closed.

Regular opening hours

The Student and Learning Services’ customer service desk is open on Mondays, Wednesdays and Fridays from 10 am to 3 pm.

If you are unable to visit the customer service desk during these times, please contact us by email or phone, and we can set up a meeting for a different time.

Visiting address: Joensuu Aurora A, 1st floor; Kuopio Canthia, 2nd floor

Email address: opiskelu@uef.fi (Please note that there might be delays in responses during vacation times)

Phone number: +358 29 445 8900

Phone service: Mon–Fri from 10 am to 3 pm