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Student in higher education, check that you meet the minimum credit requirements for financial aid

Students in higher education should check the number of credits they earned in the previous academic year. Past financial aid payments can be returned voluntarily until 11 September 2020.

Students in higher education who receive financial aid must earn at least 5 credits per month of financial aid and at least 20 credits per academic year. A month of financial aid is a month in which the student has been paid either a study grant, a housing supplement, or both. The monitoring of academic progress does not concern the general housing allowance.

Due to the emergency conditions caused by the coronavirus epidemic, 2 months will be deducted from the months of financial aid used in the academic year 2019-2020 when monitoring study progress. The months of financial aid are only reduced when monitoring study progress in autumn 2020.

If a student has received financial aid for 9 months in the academic year 2019−2020, 7 months of financial aid will be taken into account when monitoring study progress. This means that the minimum number of credits required is then 35. If students earn fewer credits than required, they can avoid complications by returning some financial aid payments received in the first half of the year by 11 September 2020. The payments can be returned through Kela’s e-service.

However, returning financial aid voluntarily is not helpful if a student earned fewer than 20 credits in the previous academic year, because financial aid payments received in the previous autumn term can no longer be returned. This means that students should not take out financial aid at all if they expect to earn fewer than 20 credits during the academic year. The 20-credit requirement does not apply to those who begin their first academic year of study in the spring. However, they too are required to earn at least five credits per each month of financial aid.

If a student has already repaid student financial aid because the student did not earn enough credits in the academic year 2019−2020, the repayment may be unjustified since 2 months of financial aid are deducted for all higher education students in connection with the monitoring of study progress. In such a situation, the student can request that Kela cancel the repayment. The request can be submitted with a message via Kela’s e-service by 30 September 2020 at the latest.

When monitoring academic progress, all the credits earned in higher education and the months of financial aid used are taken into account. If the student graduates or completes a higher education degree before the academic progress is monitored or during the academic year preceding the monitoring of academic progress, the student has made sufficient progress in his or her studies.

Kela keeps track of students’ academic progress

Kela monitors the academic progress of higher education students on a yearly basis. Students who do not meet the minimum credit requirement for financial aid are sent a request for further information at the beginning of October. Both academic progress over the preceding academic year (1 August to 31 July) and the entire period of study are monitored, but progress in individual months is not.

If academic progress is adversely affected by illness or some other particular reason, that can be taken into account. Requiring a student to pay back financial aid is considered if he or she has earned less than 1 credit per month of aid during the preceding academic year.

In autumn 2019, 13,000 students in higher education were sent a letter asking them to provide further information. A total of 163,000 higher education students received financial aid in the academic year 2018−2019.

Learn more:

Online information about study progress requirements

Additional information for customers:

Ask online: (in Finnish), (in Swedish)

Student financial aid on Facebook:

Telephone assistance with student financial aid: 020 634 2550, Monday to Friday from 9:00 to 16:00

Parking on campus becomes cheaper from 1 September 2020 onwards

The price of parking permits for the University of Eastern Finland’s campuses is revised from 1 September. Due to the coronavirus situation, the prices of both annual and monthly parking permits will be reduced; however, parking permit fees from the past spring will not be refunded. A new permit for charging electrical and hybrid cars is also introduced.

Parking fees from 1 September 2020 onwards:
– permanent staff permit: 111 euros/12 months and 12 euros/month (previously 123        euros/year and 17 euros/month)
– permanent student permit: 90 euros/12 months and 10 euros/month (previously 100    euros/year and 13 euros/month)
– permanent permit for a parking space with electricity (staff) 171 euros/12 months and 32 euros/month (previously 190 euros/year and 34 euros / month) November–March
– EV charging station permit 160 euros/year + 0.10 euros/kWh according to usage, or 13 euros/month + 0.10 euros/kWh according to usage.

Staff and students can reserve parking permits for the parking areas via the system.

Short-term guest parking costs 1 euros/hour, but will not exceed 6 euros/day. Short-term parking can be paid at the payment machine or as a mobile payment.

Electrical and hybrid cars can be charged at Type2 charging stations and from schuko electrical sockets available in eTolppa charging stations, 8A (slow charging). eTolppa charging stations are also suitable for block heaters. The use of charging stations is subject to a fee also in June–August.

There are plans to increase the number of EV charging stations on the campuses in the upcoming years. A new EV charging station and eTolppa charging stations will be introduced to Joensuu in connection with expanding the P14 parking area on Yliopistokatu 7. Currently, EV charging stations can be found in Joensuu in the parking areas P4 and P5 on Tulliportinkatu and at Rantakylä Teacher Training School. In Kuopio, EV charging stations are available in the parking area P1 at Melania.

New terms of use will also be taken into use.

Further information is available on the Parking page in Heimo:
and from IGL’s customer service for parking:

Stay safe on campus – summary of UEF’s coronavirus guidelines

Dear student,

The autumn has arrived and unlike many of us expected in the spring, the coronavirus pandemic is still with us. This means that in order for it to be safe to work and study on campus, we all need to act responsibly and follow the guidelines given. This email contains a summary of the university’s key guidelines and definitions of policy relating to the coronavirus situation. Please remember that you can find more information in Kamu:

The foundation of all activities is to ensure that it is safe to work and study at the university.
During this autumn, staff members’ and students’ responsible behaviour will play an important role.

The main entrance doors of the campus buildings are open and, from 1 September onwards, all doors will be open as per normal.

All visitors (students, staff, guests) have to follow the following basic guidelines:

  • Only come to the campus when you are healthy.
  • The first thing to do when you arrive is to wash your hands. You should also wash your hands regularly throughout the day. Use hand sanitizer in situations where washing your hands is not possible.
  • Keep a safe distance to others (1.5–2 metres).
  • Wear a mask in situations where it is not possible to keep a safe distance to others.
  • No handshaking, no hugging.

As much in-person teaching as possible will be offered to new students to ensure their commitment to the university and to their student community. Otherwise, the main mode of study this autumn will be online, except for courses that are impossible to organise online.

In-person teaching is organised with safety in mind. A maximum of 50 people, including the teacher, may be in the same room at a time, and with people keeping a safety distance of a minimum of 1.5 metres.

General exams continue not to be held, but it is possible for teachers to hold and supervise exams for small groups, while taking safety distances into consideration. The maximum number of people permitted in a room is 50 persons.

Safety distances can also be kept in all EXAM rooms of the university. Only some of the computers available in the rooms can be booked, and when students book a time, they will be assigned a specific computer on which to complete their exam. In other words, students can’t complete their exam on just any computer. The university will issue separate guidelines on the use of face masks in EXAM facilities.

UEF currently recommends the use of a face mask in situations where it is not possible to maintain safe distances (such as teaching taking place in a laboratory). The university has reserved face masks for both students and staff to be worn in these kinds of situations. In addition, face masks are worn in customer service settings where a protective plexiglass is unavailable. The university monitors the development of nationwide guidelines on face masks. Staff members will provide students with face masks in situations where they are needed. The University of Eastern Finland’s recommendation on the use of face masks:

Students belonging to a risk group for a severe COVID-19 infection are recommended to not come to the facilities on campus nor to participate in in-person teaching. More detailed guidelines are available at

Registration for courses is mandatory in the autumn semester 2020. In addition, teachers must keep a list of students participating in in-person teaching.

The above-mentioned safety guidelines issued by the university are followed in new student orientation, tutoring and other events that bring students together. Tutoring will be organised in small groups and mainly online.

Instructions pertaining to teaching and studying can be found in Kamu:

Decisions on how teaching will be organised in the spring semester (including student exchange and entrance examinations) will made in early September.

The Joensuu Campus Library has opened on 17 August 2020 and the Kuopio Campus Library will open on 1 September 2020. Further information on the library’ services can be found on the library’s website:

Self-study facilities and IT classrooms, as well as Oppari’s customer service points and service desks in Joensuu and Kuopio, will be opened on 1 September 2020. Student and Learning Services’ customer service desks will open on 21 August 2020; more detailed information on the opening hours can be found in Kamu. Safety distances and the university’s guidelines on hygiene must be adhered to in all facilities.

Restaurant services available on the campuses will be opened to an increasing extent over the course of this autumn. Information on when each restaurant will open can be found on Yammer at
For restaurant-specific menus, please see
Take out lunch is available in all of the campus restaurants. Take out portions are chilled; warm take out lunch is available during the lunch hours.

The university’s cleaning services adhere to the instructions issued by the Finish Institute of Occupational Health:

Sykettä Sports Services have started operating (limited group sizes). Further information is available at: https://sykettä.fi

Student associations will start their activities in the autumn.

The number of people permitted in events organised in the university’s facilities by the university is limited to a maximum of 50 persons. The 50-person limit is also applied to events organised by the Student Union or a subject association. This definition of policy applies to all events, including teaching and public examinations of doctoral dissertations.

The university also accepts external facility reservations. The number of people permitted in events organised by external parties follows the national restrictions.

Continue to avoid unnecessary travel abroad. The Finnish Government reviews travel restrictions approximately every two weeks. The latest information on travel restrictions can be found on the Finnish Government’s website at

Those returning from abroad are to follow the self-isolation guidelines issued by the National Institute for Health and Welfare, THL. The self-isolation guidelines can be found here:

A self-isolation period is not required from persons coming from countries for which restrictions on border traffic have been lifted. In addition, business travel to these countries is allowed, as are visitors from these countries. The same definition of policy applies to students’ training/internship periods or other studies-related travel abroad (such as field courses or other excursions). Student exchange, however, is cancelled for the entire autumn semester.

Necessary visitors from abroad (opponents, visiting researchers, students arriving from abroad, etc.) will be welcomed while observing the guidelines on self-isolation issued by the National Institute for Health and Welfare, THL. The latest information on the countries deemed safe for travel can be found on the Finnish Government’s website at

  • Domestic travel and visits are allowed.
  • It is prohibited to enter the campus for 14 days after returning from a “high-risk country”.

Coronavirus testing is done in public health care. In accordance with the Infectious Diseases Act, coronavirus testing is a task assigned to public health care, and public health care is also the only route via which contact tracing can be carried out, or any possible quarantines imposed.

The Finnish Institute for Health and Welfare has a website where the symptoms of COVID-10 are listed:

The University of Eastern Finland recommends that everyone experiencing symptoms reach out to public health care and get tested as soon as possible.

The University of Eastern Finland´s face mask recommendation to personnel and students


UEF recommends that face masks be used in study and work situations wherein maintaining a safe distance from others is not possible. Such situations include, e.g.:

  • Guidance, advisory, and teaching situations that cannot be carried out remotely or on campus while maintaining safe distances. If possible, when reserving facilities, the selected space must always be large enough to enable all participants to maintain safe distances to one another.
  • The personnel’s work travel by public transportation or ride shares wherein maintaining safe distances is not possible.

UEF provides face masks for its personnel and students for work and study situations wherein the use of a face mask is recommended. The university does not provide masks for commuting to and from work.

In traineeships/internships the security guidelines of the training place (e.g. a hospital) must be adhered to.

If it is not possible to maintain a safe distance, a face mask must be worn in situations including:

  • laboratory work and training
  • contact teaching that requires close proximity (e.g. teaching physical education)
  • customer service and guidance situations, e.g. service situations where a protective plexiglass is unavailable, and it is not possible to maintain a safe distance
  • compulsory meetings that cannot be carried out as online meetings or wherein maintaining safe distances is not possible
  • travel relating to teaching (e.g. collective transportation to field courses or training)


The face masks provided by the university are to be used in work or study related tasks only. They are not for personal use.

If need be, the university’s mask recommendation will be updated in accordance with national recommendations.

The face masks the university provides are surgical masks (type II).

Ordering face masks

  • The units order the face masks centrally through porters ( or
  • The masks come in packages of 50 pcs or 10 pcs.
  • The packages of 10 masks are meant primarily for taking along for work trips.


  • Put the mask on with clean hands.
  • Do not touch the mask while it is on.
  • Take the mask off by the straps with clean hands and discard the used mask. Wash your hands.

Further instructions:

How to put on a face mask, in Finnish with pictures (Filha ry / pdf)

How to Wear a Surgical Mask (RafflesHospital / Youtube video)

More information on the mask recommendation:


Info ssession for international students on Friday, 14 August, at 13-14

Welcome to an online info session for international students on Friday, 14 August 2020, at 13–14!

The university is organising an info session for all international students about how the COVID-19 situation will affect teaching, learning and services at UEF this autumn. The info session will be led by the university’s Director of International Affairs, Ms Riikka Pellinen, and staff members from Student and Learning Services will be present to answer students’ questions. Welcome!

To join the info session, please go to

If you have any questions or comments, please feel free to submit them during the info session via Presemo at


The library’s customer registration form will be temporarily closed from 7 to 17 August

Due to changes to the customer registration, the library’s customer registration form is not available from Fri 7 August to Mon 17 August. The forms that have arrived so far, we process in order of arrival.
Due to the coronavirus situation, we ask our customers to consider the urgency of coming to the library or picking up a library card. Library card is not required when using electronic resources. When visiting the library, be prepared for waiting and avoid close contact with other people. We open the campus libraries on the principle of self-service.
For more information

Library services from 17.8. onwards

Joensuu campus library and KUH Medical library will open on August 17, 2020 with summer opening hours. Kuopio campus library will open on September 1, 2020.
Library facilities will be open for borrowing and returning on the principle of self-service. The exceptional pickup service of books for uefians will cease on Thu August 13.
Reservations can be made normally in UEF Primo and they are subject to charge in accordance with the service fees. Starting from August 17, reserved books will be picked from the self-service reservation shelf by a number ID. You can see your personal, permanent requester ID from the email notification.
A library card that has been pre-ordered online can be picked up from the library’s customer service.
There are a limited number of reading spots in use. The hygiene and safety guidelines of the university must be followed in the library premises. For now, customer computers, group working spaces and Carelia 24/7 facilities are not in use.
The courses and other training sessions of the library will be organised online.
More information:

Info session for international students on Friday, 14 August 2020, at 13–14

Welcome to an online info session for international students on Friday, 14 August 2020, at 13–14!

The university is organising an info session for all international students about how the COVID-19 situation will affect teaching, learning and services at UEF this autumn. The info session will be led by the university’s Director of International Affairs, Ms Riikka Pellinen, and staff members from Student and Learning Services will be present to answer students’ questions. Welcome!

To join the info session, please go to

If you have any questions or comments, please feel free to submit them during the info session via Presemo at