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Problems in the DigiCampus.fi -learning environment [article]

DigiCampus.fi learning environment continues to be at maintenance mode. CSC is investigating the problem. Current status information can be found on the DC-help support website https://dc-help.digicampus.fi/ We apologize for any inconvenience caused! If necessary, you can contact our support service: support@digicampus.fi

Library, Oppari or IT Services? Who to contact when you have problems with programmes or connections? [article]

Library Cannot access article full text Cannot access an ebook Cannot login to UEF Primo Contact Oppari Assistance in sign Teams and Zoom Using Office apps Installing progammes Creating pdf files Contact IT Services (Tipa) Changing password VPN Contact  

Creating a new library card on Tuudo is not possible from 11th to 13th March 2025 [article]

Creating a new library card i.e. registering as a library customer is not possible on Tuudo mobile app from Tuesday 11th to Thursday 13th March 2025. There can be problems with creating a new library card on Tuudo also shortly after that. This is caused by a major service interruption on Peppi. During the interruption […]

Strong reminder to comply with the library’s Terms of use [article]

We have recently experienced challenges in Joensuu Campus Library. Joensuu Campus Library uses Sound Zones, where the space is divided into three different areas based on the use of sound: Silent area, Working area and Lounge area. Despite this, we often get feedback that, especially in Silent area, the instructions are not followed, but there […]

Erasmus+ short-term exchanges [page]

The Erasmus+ programme also enables mobility grants for short-term exchanges (blended intensive programmes, BIP) and for blended short-term traineeship mobilities. Blended intensive programmes, or BIP courses, are individual courses organized by UEF’s Erasmus partner universities, which students can apply for and participate in during the academic year. A student can apply for a grant through UEF, […]

Maintenance break in Peppi on 15 April 2024 from 4 to 5 pm [article]

There will be a maintenance break in the Peppi production environment on 15 April 2024 from 4 to 5 pm due to the installation of a new Peppi version. The Peppi 4.7 version introduces new progress on, e.g.,: In addition, the new version includes fixes for problems in the Peppi source code. Key changes in […]

Short outages in campus network connections 11.4.2024 at 18.00-00.00 [article]

Digital Services performs software updates to network devices on campus. Due to the updates there can be several short outages in the campus networks. If there are problems with the network connection after the outage, please contact IT Servicedesk (servicedesk@uef.fi / 029 445 8880). We are sorry for the inconvenience.

Need eSupport? Visit asiointi.uef.fi [article]

eServices – asiointi.uef.fi is a solution combining the various customer service channels into one whole. In this bulletin, we will tell you about the eServices mainly from IT Services’ and eLearning Support Services’ – Oppitupa and Oppari – points of view. With eServices, you can read acute and current announcements as well as news concerning […]

University of Eastern Finland offers virtual help-desk services [article]

The University of Eastern Finland has opened virtual YUFE Help Desks, where students in various fields, with the support of their instructors, answer citizens’ questions and advise them in Finnish and English. The free helpdesks are part of the YUFE (Young Universities for the Future of Europe) Alliance and can be found at www.uef.fi/en/yufe-helpdesk. The […]