- Databank
- How to get support for your studying?
ITÄ-SUOMEN YLIOPISTO
JOENSUU, KUOPIO
How to get support for your studying?
Last modified: 24.04.2026
PrintGuidance and counselling for your studies
Guidance, counselling and PSP guidance in faculties
Faculties and academic subjects provide guidance on the content of your studies, such as course selection and preparing your personal study plan (PSP).
Depending on your academic subject, you can get help from:
- academic affairs specialists
- amanuenses
- academic affairs secretaries
- teachers
- programme coordinators
You can find the contact details of your academic subject's guidance staff in Kamu.
Guidance for students at the Centre for Continuous Learning
The specialists at the Centre for Continuous Learning support you with any questions related to open university studies or continuous learning. You can also contact them if you are just starting to plan your studies.
You can find the contact details of the guidance specialists here.
Recognition of prior learning (RPL)
You may have knowledge and skills acquired through earlier studies, work or hobbies. Recognition of prior learning (RPL) means that this prior learning can be assessed and approved as part of your studies.
More information on RPL is available in Kamu.
Minor subject studies at UEF
As a UEF student, you generally have the right to freely choose your minor subjects. In some fields, access may be restricted due to proficiency tests, entrance examinations or other justified reasons.
Check the minor subject options for your degree programme in the curriculum, as some programmes have predetermined minor subjects or do not include minor subjects at all.
You can complete minor subject studies in many ways:
- minor subjects offered by faculties
- studies in internationalisation
- university networks (e.g. YUFE Alliance and UniPID)
- cross-institutional studies
Learn more about minor subject studies.
Study guides in Peppi
In the study guides, you can find for each academic year:
- degree structures
- course descriptions
- detailed information on courses and teaching
Browsing the study guides does not require logging in. Go to the study guides at opas.peppi.uef.fi.
Applying to UEF and career services for students
Career Services
Career Services support you throughout your studies. You can get in touch when you need:
- expert advice on study, career or working life questions
- a confidential discussion partner
- advice on job search
More information and instructions on how to book an appointment are available in Kamu.
Admission Services
Thinking about applying to the University of Eastern Finland? Admission Services help you with general questions related to student admissions, such as:
- how to apply and eligibility
- application forms and required documents
- admission criteria, entrance examinations and scoring
- the one study place per term provision
- special arrangements for entrance examinations
Contact details
- Phone: +358 29 445 8990, Monday to Friday 10–14
- Email: [email protected]
- Visiting addresses:
- Joensuu: Aurora Building A, ground floor (Yliopistokatu 2)
- Kuopio: Canthia Building, 1st floor (Yliopistonrinne 3)
Thesis supervision
When you are starting your thesis, your faculty's study coordinators can help you get started.
If your thesis is already underway and you need support to continue, contact your thesis supervisor directly.
General information and instructions on theses are available in Kamu.
Practical training
Depending on your field of study, practical training can be part of your degree in two ways:
- Mandatory practical training included in your degree programme
- University-supported practical training that can be part of your degree or completed as an optional study module
Mandatory practical training
For advice on the practical arrangements, contact the person in charge of practical training in your subject or your study coordinator.
University-supported practical training
Find out more about university-supported practical training:
- What is practical training supported by the university?
- Student guidelines on the practices of supported practical training
You can search for placements on the JobTeaser portal.
Study abroad and internationalisation
As a degree student, you can go international in many ways – study or do practical training abroad, or internationalise on your home campus.
If you are planning an exchange, your department's international coordinator can help you with academic questions.
Explore the internationalisation options in more detail in Kamu.
Study communities – guidelines and current info for your degree programme
Study communities are information hubs created by your department, major or degree programme. In them, you can find targeted information about your studies. The Language Centre's study community provides information on language and communication studies for all students, regardless of your stage of studies.
Access to study communities requires logging in with your UEF credentials. Find your study community.
General guidance on studying
The Student and Learning Services’ customer service desk help you with matters such as:
- term registration
- study rights
- changes to personal information
- general study counselling
- study certificates and transcripts of records
Check Kamu or KamuBot first – you may find the answer to your question there!
Contact details and opening hours
Phone
- Phone: +358 29 445 8900
- Service hours: Mon–Thu 12–14
Customer service desk
- Without appointment: Wednesdays 10–14
- By appointment: at other times. You can book an appointment from one hour to one week in advance. Book an in-person appointment at the Joensuu or Kuopio service point or a Teams meeting through our booking site.
Any exceptions to opening hours will be listed at the bottom of this page.
Address: [email protected]
If your message contains confidential attachments, such as a document providing grounds for statutory absence, send it from your UEF email. All communication between UEF email addresses is encrypted. If your UEF account is not working and you need to send encrypted email, contact us for instructions.
Visiting addresses
- Joensuu: Aurora building, entrance A, ground floor (Yliopistokatu 2)
- Kuopio: Canthia building, 2nd floor, Oppari (Yliopistonrinne 3)
Postal addresses
- Joensuu: University of Eastern Finland, Student and Learning Services, P.O. Box 111, FI-80101 Joensuu
- Kuopio: University of Eastern Finland, Student and Learning Services, P.O. Box 1627, FI-70211 Kuopio
Guidance in doctoral studies
Are you interested in doctoral studies at the University of Eastern Finland?
Read more and contact your faculty.
Doctoral studies – guidance and counselling
As a doctoral researcher, you have an extensive support network. On this page, you can find guidance and resources for different situations related to your doctoral research.
Supervision of your doctoral research
For matters related to your doctoral research, contact your supervisor first. More information on the supervision process and contact details are available here.
Support for difficult situations
If you encounter a difficult situation during your doctoral research, you can find contact information and guidance in Kamu.
Research ethics guidelines
Familiarise yourself with the research ethics guidelines and the designated contact persons in Kamu.
Data management
Information and guidelines on data management are available in Kamu.
Digital support and study facilities
Oppari services – software support, printing and more
At the Oppari service desk, you can get help with:
- using your computer and UEF software
- printing and copying
- matters related to your user account
Read more about Oppari's services for students in Kamu.
UEF e-Services
In the e-Services portal, you can handle many study-related matters electronically, request support for using various services and report any technical issues.
Under the Student Services, you can:
- buy more printing balance
- order a transcript of records or a study certificate
- submit an RPL application based on prior studies
- apply for an extension to your right to study
Logging in requires a valid UEF user account. Enter your username in the format [email protected].
Go to the e-Services portal at asiointi.uef.fi.
Electronic exam – Exam
In the electronic exam system (Exam), you can take exams, book exams and maturity tests in automatically supervised exam rooms. You can choose the time of your exam within the given timeframe.
Find out more about electronic exams.
For practical questions related to electronic exams, contact [email protected].
Username, password and multi-factor authentication
UEF user account
You log in to the university's information systems with a personal UEF user account. Activate your account right at the beginning of the semester. Instructions for activation and changing your password are available on the Digital Services website.
Multi-factor authentication (MFA)
In addition to your username and password, you will need multi-factor authentication (MFA). MFA is enabled during your first login and requires both your password and a separate verification code.
Information security
Information security is everyone's responsibility at the university. Pay attention to information security especially when you:
- use your UEF user account
- handle files and data
- protect your devices
- work on public computers or wireless networks
- use social media
Explore the UEF information security quick guide in Kamu.
Information security guidelines
Use of artificial intelligence is studies
As a rule, you can use artificial intelligence to support your learning and the completion of study attainments. However, guidelines and restrictions on AI use vary by course. Always check the course-specific instructions.
More information on the use of AI in studies is available in Kamu.
Self-study facilities
Both campuses offer a variety of spaces for independent work.
Explore the self-study spaces and their facilities in Joensuu and Kuopio in Kamu.
Campus libraries
The library is at your service throughout your studies. You can find information resources, services and spaces for studying and independent work. The library is located on both the Joensuu and Kuopio campuses – check the contact details by campus.
Information retrieval
When you are looking for a book, journal or article, search the library collections using the UEF Primo search engine. UEF Primo gives you access to both printed and electronic materials. Library specialists are happy to help you with any questions related to information retrieval.
Get to know the library
Learning support
Study skills
As a university student, you have a great deal of freedom in planning your studies. You can influence your study pace, the content of your studies and your learning methods. With this freedom comes responsibility – set goals for yourself, plan your time and adjust your plans when needed.
UEF offers various forms of support for developing your study skills. Explore the options in Kamu.
Individual study arrangements
If you have a health condition that affects your studies, you can apply for individual study arrangements. These can be based on any permanent or temporary condition, such as:
- dyslexia or learning difficulties
- sensory impairment
- mental health disorder
Individual arrangements are reasonable adjustments that help you complete your studies and progress in them. The right to individual arrangements applies to both degree students and those pursuing open university studies.
More information on applying for individual arrangements is available in Kamu.
Study psychologists
If you are struggling with your studies, your motivation is low, or everyday life feels hard to manage, a study psychologist can help. You can come and talk about, for example:
- stress or performance anxiety
- learning challenges
- balancing your studies with other aspects of life
The conversations are confidential and free of charge. You do not need to have a clear reason for booking an appointment – it is enough that you feel you need support. Meetings can be arranged flexibly either in person or online.
The study psychologist service focuses on supporting your studies and does not include diagnosis or treatment.
Information on how to book an appointment is available in Kamu.
Career counsellors – guidance for job search and career planning
Career Services support you throughout your studies. You can get in touch when you need:
- expert advice on career planning or working life
- a confidential conversation partner
- help with job search
Explore Career Services and book an appointment with a career counsellor in Kamu.
Language Centre ”Catchers” – guidance and support for language and communication studies
The Catchers are Language Centre teachers who help you with questions related to language and communication studies. You can reach out easily, for example when:
- you have questions about Language Centre courses or the required proficiency level
- your grammar or vocabulary needs refreshing
- you need guidance with learning techniques
- writing feels challenging or presentations make you nervous
- you are struggling to keep up with the course schedule or start assignments
- you need help navigating learning environments
How to reach the Catchers
- Email: [email protected] – you can ask any questions related to Language Centre studies
- Personal appointment: you can book a meeting in person or via Zoom
Read more about the Language Centre's support services (login required).
Accesible exam facilities
If you have individual study arrangements related to exams, you can use the special exam facilities. These are available on both campuses and can be booked in advance.
Learn more about the facilities, booking practices and exam instructions in Kamu.
Accessible studying and learning
The university strives to ensure that you can study and participate in campus life equally, regardless of your individual characteristics. Accessibility at UEF covers areas such as:
- Study-related matters: entrance examinations, teaching arrangements, exam practices and student guidance
- Physical environment: facilities, access routes, parking spaces, lighting and signage
- Communication: website accessibility and clarity of language
Learn more about accessible studies at UEF.
Campus chaplains
Campus pastors are available on both campuses and offer confidential support. You can talk to a campus pastor about anything related to your personal life, for example:
- relationships
- coping
- unexpected turns in life
- crises or grief
The conversations are free of charge and strictly confidential. You do not need to be a member of the church or follow any particular worldview – you are welcome just as you are.
More information and booking instructions are available in Kamu.
Mental health support
If you are going through a crisis or a difficult time, help is also available outside the university. We have gathered a list of support services for different situations – find them in Kamu.
FSHS – Finnish Student Health Service
The Finnish Student Health Service (FSHS) provides you as a higher education student with:
- general health services
- oral health services
- mental health services
FSHS also offers small group activities that support well-being.
Explore the services and small group activities on the FSHS website.
Harassment and inappropriate treatment
If you experience harassment or inappropriate treatment, you do not have to deal with the situation alone. Contact the university's anti-harassment contact person, who will help you with the situation.
Contact details and a description of the operating model are available in Kamu.
Student Union ISYY – support for students
The Student Union of the University of Eastern Finland (ISYY) is the advocacy and service organisation for students at UEF, operating on both campuses. As a Bachelor's or Master's degree student, you are automatically a member of ISYY.
ISYY offers a wide range of services, including:
- events and theme weeks
- FSHS and student well-being services
- SYKETTÄ sports services and equipment rental
- advocacy
- student clubs and international services
Explore the full range of services on the Student Union's website.
Student associations
ISYY also runs subject-specific student associations that bring together students from the same field of study. Through your student association, you can connect with fellow students and get support with advocacy in your academic subject.
Get to know your student association.