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Exceptions to Student and Learning Services’ customer service opening hours

Upcoming exceptions to opening hours

On Friday 18 November 2022, the student and learning services’ customer service desk in Joensuu closes already at 2:30 pm (14:30).

The phone service and the customer service desk in Kuopio are open as usual until 3 pm (15:00).

Current opening hours

The Student and Learning Services’ customer service desk is open on Mondays, Wednesdays and Fridays from 10 am to 3 pm.

If you are unable to visit the customer service desk during these times, please contact us by email or phone, and we can set up a meeting for a different time.

Visiting address: Joensuu Aurora A, 1st floor; Kuopio Canthia, 2nd floor

Email address: opiskelu@uef.fi (Please note that there might be delays in responses during vacation times)

Phone number: +358 (0)29 445 8900

Phone service: Mon-Fri from 10 am to 3 pm

Application period for outgoing exchange studies ends 15 Nov at 3 PM!

The November application period for outgoing student exchange during the academic year 2023-2024 will end tomorrow, 15 November, at 3:00 PM. If your application is unfinished or if you are still considering applying, work fast and submit your application well before the deadline!

During this application period, students can apply for bilateral exchange or ISEP Exchange. Please read more information about applying for exchange and see the calls for applications.

Late applications will not be accepted, even if the application has been started before the deadline: the application must be submitted by the deadline to be considered.

Applications are submitted in the SoleMOVE system.

Good luck!

Exceptions to Student and Learning Services’ customer service opening hours

Upcoming exceptions to opening hours

During week 44, the Student and Learning Services’ customer service is closed 2–3 November due to the Student and Learning Services’ staff development days. The services are open as follows:

Customer service deskPhone service
Week 44
Monday31 October 202210 am - 3 pm10 am - 3 pm
Tuesday1 November 2022closed10 am - 3 pm
Wednesday2 November 2022closedclosed
Thursday3 November 2022closedclosed
Friday4 November 202210 am - 3 pm10 am - 3 pm

Current opening hours

The Student and Learning Services’ customer service desk is open on Mondays, Wednesdays and Fridays from 10 am to 3 pm.

If you are unable to visit the customer service desk during these times, please contact us by email or phone, and we can set up a meeting for a different time.

Visiting address: Joensuu Aurora A, 1st floor; Kuopio Canthia, 2nd floor

Email address: opiskelu@uef.fi (Please note that there might be delays in responses during vacation times)

Phone number: +358 (0)29 445 8900

Phone service: Mon-Fri from 10 am to 3 pm UTC +2

Loneliness is a communal issue – support is available

Loneliness is something we all experience from time to time. Sometimes we can feel lonely even when surrounded by people. Especially when adapting to a new culture or new stage of life, loneliness can feel overwhelming. When loneliness is prolonged, it can have a strong negative impact on well-being and studies, and it can feel like a difficult cycle to get out of. Support for loneliness is available at UEF.

Sharing your thoughts and experiences with UEF’s trained peer counsellors can be a good place to start. Peer counsellors are master’s degree students in social and health sciences, who have been trained to offer counselling to students in a variety of challenging situations. They work under the supervision of UEFs study psychologists and campus pastors. Discussions with peer counsellors are strictly confidential, free-of-charge and anonymous, if you wish.

Campus pastors offer individual guidance by offering verbal aid for personal growth and the various changes life may throw at you. You can feel safe talking withe campus pastor, and you are not required to be a member of the church or possess a certain view of the world.

The Crisis Centers in Kuopio and Joensuu offer professional counselling for difficult situations in life, including loneliness.

Kuopio’s “Coffee & Friends” evenings offer students a place to come hang out after lectures, to enjoy refreshments and good company. You can come to the café on your own or bring someone with you. You are warmly welcome just as you are! The evenings are held on Tuesdays from 4pm to 6pm in the Studentia chapel.

Free physical activity counselling for students

SYKETTÄ Kuopio University Sports Services’ new physical activity counselling service offers free and low-threshold individual counselling and support for students who do not exercise enough for their health and well-being, or who need advice on how to become more active in their everyday lives, or support in starting physical activity.

Physical activity counselling consists of a maximum of five meetings with a physical activity counsellor. The content of the meetings is planned according to the client’s wishes and objectives. The aim of the counselling is to help the client to find a way of moving that they like and to increase their well-being in everyday life.

The service is intended for students of the University of Eastern Finland, and it does not require a SYKETTÄ sticker.

If you’re interested in service, please contact physical activity counsellor Saija: 044 7856832 or saija.pohjanvirta@edu.savonia.fi.

Read more about this service: https://xn--sykett-gua.fi/kuopio/en/physical-activity-counselling/

Data protection records: https://xn--sykett-gua.fi/kuopio/en/contact/data-protection-records/

Exceptions to Student and Learning Services’ customer service opening hours

Upcoming exceptions to opening hours

On Friday 14 October 2022, the Student and Learning Services’ customer service desk in Kuopio closes already at 12 pm (12:00). The phone service as well as the customer service desk in Joensuu are open until 3 pm (15:00).

During week 42, the Student and Learning Services’ customer service is open as follows:

Phone serviceCustomer service desk, JoensuuCustomer service desk, Kuopio
Week 42
Monday17 October 202210 am - 3 pm10 am - 3 pmclosed
Tuesday18 October 202210 am - 3 pmclosedclosed
Wednesday19 October 202210 am - 3 pmclosed10 am - 3 pm
Thursday20 October 202210 am - 3 pmclosedclosed
Friday21 October 202210 am - 3 pmclosed10 am - 3 pm

Current opening hours

The Student and Learning Services’ customer service desk is open on Mondays, Wednesdays and Fridays from 10 am to 3 pm.

If you are unable to visit the customer service desk during these times, please contact us by email or phone, and we can set up a meeting for a different time.

Visiting address: Joensuu Aurora A, 1st floor; Kuopio Canthia, 2nd floor

Email address: opiskelu@uef.fi (Please note that there might be delays in responses during vacation times)

Phone number: +358 (0)29 445 8900

Phone service: Mon-Fri from 10 am to 3 pm UTC +2

Welcome to Kuopio’s “Coffee & Friends” evenings!

The idea is to offer students a place to come hang out after lectures, to enjoy refreshments and good company. You can come to the café on your own or bring someone with you. You are warmly welcome just as you are!

The café is held by master’s degree students in social and health sciences and UEF’s study psychologist trainee. The campus chaplain Raimo, study psychologist Katri and sports planner Sirpa participate in organising the café too.

The café is open on Tuesdays from 4 p.m. to 6 p.m at the Studentia chapel.

October:

  • 11th October – Board games
  • 18th October – My social media life
  • 25th October – From an idea to proceeding

November:

  • 1st November – Surviving the autumn darkness
  • 8th November – Board Games
  • 15th November – Balancing studies and leisure
  • 22nd November – Crafts: Christmas cards and gingerbread decorating
  • 29th November – Crafts: Christmas cards and Christmas carols sing-along

For more information please contact opintopsykologi-kuopio@uef.fi

Exceptions to Student and Learning Services’ customer service opening hours

Upcoming exceptions to opening hours

On Thursday 1 September 2022, the Student and Learning Services’ customer service desk and phone service close already at 2:30 pm.

Current opening hours

From 1 August to 16 September 2022, the Student and Learning Services’ customer service desk is open Mon-Fri from 10 am to 3 pm.

From 19 September onward, the Student and Learning Services’ customer service desk is open on Mondays, Wednesdays and Fridays from 10 am to 3 pm.

If you are unable to visit the customer service desk during these times, please contact us by email or phone, and we can set up a meeting for a different time.

Visiting address: Joensuu Aurora A, 1st floor; Kuopio Canthia, 2nd floor

Email address: opiskelu@uef.fi (Please note that there might be delays in responses during vacation times)

Phone number: +358 (0)29 445 8900

Phone service: Mon-Fri from 10 am to 3 pm UTC +2

UEF Students, get to know your campus!

Do you know where to find the ISYY office or the Student and Learning Services’ customer service desk? Are you feeling lost strolling around the campus?

Now you have the opportunity to familiarise yourself with your campus in advance! With the help of the Campus Orienteering mobile game, you get to navigate around the campus using an informative map. You can find the campus’ buildings, services, restaurants and many other places of interest marked on the map as checkpoints. By visiting a checkpoint, you can access a brief introduction and info test about the location on the map. In addition to this, some of the checkpoints have small, voluntary tasks related to the location in question. You can play the Campus Orienteering game by yourself or as a group with your friends. The game is available to play until 30 September.

So grab your phone, head over to your campus and get to know more about your surroundings through playing the Campus Orienteering game! You can find the game and its instructions in Moodle by using the following link: https://moodle.uef.fi/course/view.php?id=37047

Enjoy the Campus Orienteering!

Changes to mental health chat services (FSHS)

The extensive mental health chat services introduced by FSHS last year were part of the mental health services enabled by government grant.

From 1 July 2022 the SelfChat mental health service line will return to normal service hours, providing assessments of the need for treatment within mental health services on weekdays, Mon–Fri, 9 am to 11 am. The anonymous MieliChat service will end. Further information.

FSHS services are at your disposal throughout the summer. FSHS’s digital and remote services operate in a normal manner throughout summer. Larger service units in all FSHS service areas are also open throughout summer. Further information.