Guidance and counselling for your studies
Faculties and academic subjects possess in-depth knowledge of the content of studies. Guidance, counselling and PSP guidance are provided by academic affairs specialists/amanuenses/academic affairs secretaries, teachers and programme coordinators, depending on the academic subject. Detailed information is available in Kamu.
Specialists at the Centre for Continuous Learning (commonly known as JOK in Finnish) are there to support you with any questions or solutions related to open university studies or continuous learning. You can also contact them if you’re just starting to plan your studies. You’ll find the contact details of the specialists at the Centre for Continuous Learning here.
Recognition of prior learning (RPL) refers to a set of practices and procedures that can be used to assess the prior learning of a student and to approve that learning as part of their studies. Prior learning may be the result of the student’s earlier studies or acquired in other contexts, such as
work or hobbies.
More information on RPL is available in Kamu.
At UEF, students generally have the right to freely choose their minor subjects, with the exception of fields where admisson is based on a proficiency test or entrance examinations, or where there is another justified reason to restrict access. Any restrictions on the right to study minor subjects are specified in the curriculum. (Education Regulations, Section 13)
On the other hand, some degree programmes do not include minor subjects, or the minor subjects are predetermined in the curriculum.
There are many options available:
- minor subjects offered by faculties
- studies in internationalisation
- university networks (e.g. YUFE Alliance and UniPID)
- cross-institutional studies and JOO flexible study right studies
Learn more about minor subject studies.
UEF study guides contain information on the curricula and courses offered each academic year; you can see the degree structures, course descriptions and detailed information on the courses and teaching in the study guides. Browsing through the study guides is possible without logging in. UEF study guides are available at opas.peppi.uef.fi.
Do you need help in choosing your field of study, guidance in planning your study path or career, or are you wondering which minor subject would best support your career goals?
UEF Career Services are there to help you throughout your studies, whether you need expert advice, a confidential discussion partner, or advice on job search. More information with instructions on how to book an appointment are available in Kamu.
Thinking about applying to the University of Eastern Finland?
UEF Admission Services provides assistance with general questions related to student admissions, such as how to apply, eligibility, application forms, required documents, admission criteria, entrance examinations, scoring, the one study place per term provision, and special arrangements for entrance examinations.
Phone: +358 29 445 8990, Monday to Friday 10-14
Email: hakijapalvelut@uef.fi
Visiting address: Aurora Building A, ground floor (Joensuu), and Canthia Building, 1st floor (Kuopio)
Your faculty’s study coordinators (i.e. academic affairs specialists/amanuenses) can help you get started with your thesis.
If you need support to continue working on your thesis, please contact your thesis supervisor directly.
General information and instructions are available in Kamu.
Depending on your field of study, your degree may include a mandatory practical training in your field or an optional practical training where financial support may be applied for from the university.
Mandatory practical training as part of your studies
For advice on the practical arrangements of your practical training, please contact the person in charge of practical training or your study coordinator.
Practical training supported by the university
A university-supported practical training can either be part of your degree or an optional study module. Please see these useful links related to practical training:
- What is practical training supported by the university?
- Student guidelines on the practices of supported practical training
- Where can I find a placement for practical training?
A direct link to the JobTeaser portal.
As a degree student at UEF, you can study or do practical training abroad, or go international on your home campus. There are a number of options for exchange studies - and internationalisation in general - just go for it! Departmental coordinators at departments/schools/units provide academic guidance for students preparing for exchange.
Detailed information on internationalisation is available in Kamu.
Study communities are information hubs created by departments/schools/units, majors or degree programmes to share targeted information with their students. In addition, the UEF Language Centre’s study community provides information on language and communication studies for all students, whether you are just starting your studies or have already progressed further.
Access to the study communities requires logging in. Get to know your own study community!
Study communities are not in use in doctoral studies, with the exception of the Language Centre.
The Student and Learning Services’ customer service desk offers general study counselling, information on term registration and study rights and maintains the student register. Changes to personal information are done at the Student and Learning Services’ customer service. The customer services desk also provides study certificates and transcripts of records.
Phone number: +358 29 445 8900
- phone service: Mon–Thu from 12 to 2 pm (12–14)
Opening/office hours:
- on Wednesdays the customer service desk is open from 10 am to 2 pm (10–14).
- At other times the customer service desk is open by appointment only. You can book an appointment in an hour, at the earliest, and a week in advance, at most. You can book a Teams meeting or an in-person appointment at the Joensuu or Kuopio customer service point through our booking site (opens in a new tab). The available times are shown in the booking calendar.
Exceptions to the Student and Learning Services’ customer service opening hours are announced here:
Exceptionally our customer service and phone service is open from 18 August to 15 September every weekday from 10 am to 3 pm.
Before contacting us, please check if you can find the answer to your question in Kamu or in KamuBot!
Email address: opiskelu@uef.fi
- If your message contains confidential information, contact us and we will give you instructions on how to send your message encrypted.
Visiting address:
- Joensuu Campus, Aurora building, entrance A, ground floor (Yliopistokatu 2)
- Kuopio Campus, Canthia building, 2. floor, Oppari (Yliopistonrinne 3)
Postal address:
- Joensuu: University of Eastern Finland, Student and Learning Services, P.O. Box 111, FI-80101 Joensuu
- Kuopio: University of Eastern Finland, Student and Learning Services, P.O. Box 1627, FI-70211 Kuopio
Are you interested in doctoral studies at the University of Eastern Finland?
Read more and contact your faculty.
A doctoral researcher is supported by an extensive network that includes their doctoral programme (supervisors as well as the coordinator and director of the doctoral programme), the head of their department/school/unit, and HR services. This page contains links to various guidance and support resources related to doctoral research.
- Supervision of your doctoral research: For matters related to your doctoral research, please contact your supervisor in the first place. More information on the supervision process and contact details are available here.
- Support for difficult situations: Contact information for support in difficult situations is available in Kamu.
- Research ethics guidelines: Get to know the research ethics guidelines and the designated contact persons in Kamu.
- Data management: More information is available in Kamu.
Digital support and study facilities
The Oppari service desk is the right place to seek help with using your computer and UEF software, printing and copying, or matters related to your user account.
Read more about the Oppari services for students and contact us – we’re here to help!
You can request support for using various services and report any technical issues through the UEF
e-Services portal.
Under the Student Services, you can:
- buy more printing balance
- order a transcript of records
- order a study ceritficate
- submit a RPL application based on prior studies
- apply for an extension to your right to study to be able to complete the degree
Using the UEF e-Services portal requires a valid UEF user account. When logging in, enter your username in the format username@uef.fi.
Go to the e-Services portal at https://asiointi.uef.fi (opens in a new tab)
Electronic exam systems make it possible to take exams, book exams and maturity tests in automatically supervised exam rooms. You can choose the time of your exam within the given timeframe. See more about electronic exams.
For practical questions related to electronic exams, please contact servicedesk@uef.fi.
To log in to the university’s information systems, you will need a personal UEF user account, which must be activated right at the beginning of the semester. Instructions for activating your user account and changing your password are available on the Digital Services website.
In addition to your username and password, the university systems use multi-factor authentication (MFA) to enhance security. MFA is enabled during your first login and requires both your password and a separate verification code.
Information security is an essential part of the quality of the university’s operations and services, overall safety, and the daily handling of data at the University of Eastern Finland.
The general goals, objectives, responsibilities and implementation methods of information security at the University of Eastern Finland are defined in the university’s Information Security Policy (login required). These are further specified in additional rules and guidelines on information security. UEF has also prepared a quick guide on information security for students and staff, which is available in Kamu.
Information security is everyone’s responsibility and must be taken into account when using user accounts, handling files, protecting devices and data, using social media and wireless networks, and when working on public computers.
Information security guidelines:
- Information security guidelines of the University of Eastern Finland
- Instructions related to data handling (login required)
- Data protection and processing of personal data
As a rule, artificial intelligence may be used to support learning and the completion of study attainments. However, there are different guidelines and restrictions depending on the course, and these must always be followed. Detailed information on the use of AI in studies is available in Kamu.
Both the Joensuu and Kuopio campuses offer a variety of self-study spaces suitable for independent work.
Learn more about the campuses and their self-study facilities in Kamu.
The library is your learning environment throughout your studies!
UEF Library offers a wide range of services, information resources, and spaces for independent work, studying, as well as hanging around. You’ll find your campus library either in Joensuu or Kuopio – please check the contact details by campus.
When you know the name of a book, journal or article but aren’t sure where to find int, search the library collections using the UEF Primo search engine. UEF Primo gives you access to both printed
and electronic materials.
Library specialists are happy to help you with any questions related to information retrieval.
Welcome to Joensuu Campus library! (video 3:16)
Welcome to Kuopio Campus library! (video 2:36)
The library guide for new customers will support you both at the beginning of your studies and along the way. Click your way to the UEF Library website!
Learning support
Key characteristics of university studies include scientific thinking and academic freedom. Academic freedom means that students have a great deal of independence in planning and directing their own studies. In other words, you can plan your study pace yourself, and you can also influence the content of your studies as well as your learning methods. With freedom comes responsibility: the student must plan their own studies, set goals and change the goals where necessary. It’s worth investing in time management as well.
UEF offers various forms of support for developing study skills, please see Kamu for more information.
All students have the right to individual study arrangements based on health reasons. These may include any permanent or temporary health condition, such as dyslexia, sensory impairment, mental health disorder, or learning difficulties. In addition to degree students, those pursuing open university studies are also entitled to individual arrangements.
Individual arrangements mean appropriate and reasonable adjustments that are necessary in each specific situation so that the student can complete their studies and progress despite a permanent or temporary health condition.
Please see Kamu for more information on individual arrangements.
If you are struggling with your studies, your motivation is low, or everyday life is hard to manage, our study psychologists are there for you! You can come and talk about stress, performance anxiety, learning challenges, or how to balance your studies with other aspects of life.
The conversations are confidential and free of charge. You don’t need to have a clear reason for booking an appointment – it’s enough that you feel you need support. The service does not include diagnosis or treatment, but focuses on supporting your studies. Meetings can be arranged flexibly either in person or online.
Detailed information on how to book an appointment is available in Kamu.
UEF Career Services are there to help you throughout your studies whenever you need expert advice, a confidential conversation partner, or help with job search, career planning, or working life in general.
Explore the page of UEF Career Services and don’t hesitate to join career-related courses, or book an appointment with a career counsellor!
Need guidance in language and communication studies? – The “Catchers” are there to help you!
- Do you have questions about the courses at the Language Centre?
- Is your English or Swedish a bit rusty?
- Struggling with writing, or nervous about giving presentations?
Don’t just dwell on negative thoughts, contact the Language Centre ”Cathcers”. We’re teachers at the Language Centre, and as our name suggests, we’re here to “catch” your concerns related to language and communication studies and help you move forward!
You can get personal guidance and support from us easily and without pressure. Feel free to email us with any questions related to Language Centre studies at kopparit@uef.fi. You can also book an appointment with a “Catcher” to talk things through either in person or via Zoom.
Here are some examples where we can help:
- Do you need support in learning languages?
- Are you concerned about the content of the language courses, or the level of proficiency required for the course?
- Do you need support in learning grammar or vocabulary?
- Do you need guidance in learning techniques?
- Are you struggling to start and complete assignments?
- Is it difficult to keep up with the course schedule?
- Are you having trouble navigating different learning environments?
- Do you feel nervous about speaking or giving oral presentations?
- Do you need support in producing language, either spoken or written?
Read more about the support services (login required) offered by the Language Centre.
Special exam facilities are intended for students who have a recommendation for individual study arrangements related to exams.
These facilities are available on both campuses and can be booked in advance. Learn more about the facilities, booking practices and exam instructions in Kamu.
Accessibility means creating physical, psychological and social environments in a way that allows everyone to participate equally, regardless of their individual characteristics.
Accessibility and inclusion at the university cover areas such as:
- Study-related matters, including entrance examinations, teaching arrangements and practices, exam practices, and student guidance
- Physical environment, including facilities, access routes, parking spaces, lighting, and signage
- Accessible communication, including websites compatible with screen readers and the clarity of language used
Learn more about accessible studies at UEF.
Campus pastors are assigned by the Evangelical Lutheran Church on campuses for students and staff. They offer individual guidance and are there to talk with you about personal growth and life’s various transitions. You can speak with the campus pastor about anything related to your personal life: relationships, coping, unexpected turns in life, crises, or grief. You don’t need to be a member of the church or follow any particular worldview; you are welcome just as you are. The conversations with a campus pastor are free of charge and strictly confidential.
More information and booking instructions are available in Kamu.
Sometimes life can be challenging in many ways, and your thoughts may feel tangled. We have gathered a list of external services outside the university that can help in different crisis situations.
Learn more in Kamu.
The Finnish Student Health Service (FSHS) is a specialist in student healthcare. As a higher education student, you have access to services in general health, oral health, and mental health. FSHS also promotes well-being in study communities. Read more about their services on the FSHS website.
Check out the small group activities offered by FSHS on their website.
UEF is committed to providing a safe and welcoming study environment for all its students. The university’s operating model for addressing harassment and inappropriate treatment helps identify and respond to situations where students experience harassment or inappropriate treatment. This model ensures that every student receives the support and guidance they need.
If you experience harassment and/or inappropriate treatment, please contact the university’s anti-harassment contact person. Detailed contact information and a description of the model are available in Kamu.
The Student Union of the University of Eastern Finland (ISYY) is the advocacy and service organisation for students pursuing their Bachelor’s or Master’s degree studies at UEF. ISYY operates on both campuses: Joensuu and Kuopio.
The Student Union provides a wide range of services for students, including events and theme weeks, FSHS and student well-being services, SYKETTÄ sports services and equipment rental, advocacy, communication services, student clubs, and international services. Explore the full range of services
on the Student Union’s website.
The Student Union also runs subject-specific student associations. These associations bring together students from the same field of study, help you connect with fellow students, and advocate for the interests of students in your academic subject. Get to know your student association.