IT Servicedesk service points in Joensuu and Kuopio are open on Thursday 28.3. 10.00-13.00, the phone service is open 8.00-14.00 and the chat 9.00-14.00. Services are closed from Friday to Monday 29.3.2024-1.4.2024. Service requests can be sent during Eastern via asiointi.uef.fi and servicedesk@uef.fi We wish you a sunny Eastern!IT Servicedesk
Phone service is open:23.12. at 8-1326.12. closed27.12.2022 – 5.1.2023 monday – friday at 9-146.1. closed9.1. normal opening hours Chat opening hours23.12. at 9-1326.12. closed27.12.2022 – 5.1.2023 monday – friday at 9-146.1. closed9.1. normal opening hours IT-servicedesk customerpoint Joensuu and Kuopio23.12. ja 26.12. closed27.12.2022 – 5.1.2023 monday – friday at 10-146.1. closed While other service channels […]
Use asiointi.uef.fi for service requests. Our phone service is open normally 8.00-15.00. Chat service is closed for the whole day. Regards, IT Servicedesk, UEF
Digital Services performs software updates to network devices on campus. Due to the updates there can be several short outages in the campus networks. If there are problems with the network connection after the outage, please contact IT Servicedesk (servicedesk@uef.fi / 029 445 8880). We are sorry for the inconvenience.
eServices – asiointi.uef.fi is a solution combining the various customer service channels into one whole. In this bulletin, we will tell you about the eServices mainly from IT Services’ and eLearning Support Services’ – Oppitupa and Oppari – points of view. With eServices, you can read acute and current announcements as well as news concerning […]
Multi-factor authentication (MFA) has efficiently reduced phishing of UEF user accounts and inflicted security breaches. All UEF user accounts use multi-factor authentication when logging into email and other O365 services (applies to staff members and comparable users, students, CCL students and external users). In order to guarantee information security, it is necessary to introduce MFA […]
The University of Eastern Finland’s new user account and email address creation has suffered from delays that has caused issues with logging in to the systems. User access rights management has also suffered from these delays. The issues have been especially visible for new students of Spring 2022. Other students may also have had login […]
Deployment of Multi-factor authentication (MFA) for UEF users has been done and in the future MFA will be automatically applied to all users using UEF’s Microsoft 365 environment. The deployment concerns both student and staff users. MFA will be also deployed for outside stakeholders accounts. UEF employees should take note of the deployment of MFA […]
General info Exam Introduction (video) University of Eastern Finland uses EXAM for electronic exams. You can take an exam during the examination period (defined by the lecturer) when it suits you the best. You can take exams in Kuopio and Joensuu campuses. You can also take your examination in another university’s EXAM room as an […]
Electronic plagiarism detection tool University of Eastern Finland is using an electronic plagiarism system, Turnitin. It can be accessed only through Moodle. Instructions for students In need of support, please contact Oppitupa (servicedesk@uef.fi). Instructions for teachers Instructions for teachers in Heimo (opens in a new tab, requires login) Ethical Guidelines for teaching and studying Rector’s […]
