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Search Results: servicedesk

Moodle [page]

Student’s Moodle environment Moodle is an online learning environment that includes, for example, course materials, assignments and discussion areas. UEF currently has one Moodle environment: eLearn Moodle. In addition, some courses can be held in Digicampus Moodle, which is a learning environment shared by Finnish universities. The teacher in charge of the course will tell […]

Warning about fake phone calls from “Microsoft” [article]

During the last few days UEF users have received a large number of fake phone calls from people pretending to be from Microsoft or “Windows support”. The calls typically come from fake Finnish phone numbers and the callers speak poor English. The callers will usually claim that the user’s computer transmits harmful data communications. After […]

Services and technical support [page]

Digital Services UEF Digital Services offers ICT and Learning Technology services for UEF staff and students. You can contact IT Servicedesk by phone, via chat, email or eServices (see below). eServices On the eServices website (requires UEF login), you can request online support for the use of different UEF services or report on any disruptions. You […]

Data connections at UEF are now working better [article]

Troubleshooting and repairs relating to the disruptions in UEF’s data connections continued throughout last weekend in collaboration between the equipment supplier and UEF’s own experts. Following these repairs, monitoring and testing carried out early this week now indicate that data connections are working better, and no new disruptions have occurred. Network connections can be used […]

Digistartti for new students [page]

The link to Digistartti 2023-2024 (opens in a new window). Important! Digistartti platform in English for the academic year 2023-2024 will be closed on 31.7.2024! If your assignments are in progress, please complete them by 31.7.2024. If you are a new student starting your studies in autumn 2024, go to “Digistartti” for the academic year […]

Regarding Security and Privacy in the Zoom Service [article]

The security of Zoom, used in online teaching and meetings, has been much discussed in media recently. UEF has taken a closer look at the discussion and sorted out the security implications. The Zoom service used in UEF is offered and implemented by CSC through NORDUnet. The service is located in Sweden and it’s used […]

Oppari services during the UEF closure [article]

Even though UEF campus is now closed, Oppari continues to offer services in the digital domain. Don’t hesitate to contact us! You may reach us: by online chat (Mon-Fri 9:00-19:00, Sat 10:00-14:00) At the Oppari Teams site (sign with UEF account) (Mon-Fri 9:00-19:00, Sat 9:30-14:00) By Oppari email address: servicedesk@uef.fi By phone: (Mon-Fri 08:00-16:00): +358 […]

University of Eastern Finland closes its facilities and moves to online teaching and remote work [article]

The University of Eastern Finland will close its campuses and moves all teaching online, in accordance with the instructions issued by the Finnish Government on 16 March. All facilities of the University of Eastern Finland will be closed on Tuesday 17 March 2020. The Government has announced, in cooperation with the President of the Republic, […]

Bulletin to all students of the University of Eastern Finland regarding the coronavirus situation 17.3.2020 [article]

This message is distributed to all students of the University of Eastern Finland. Take note of the issues that pertain to you. The unusual situation we are currently in has raised many questions and caused worry in all of us, and we wish to provide you with advice and guidelines by communicating with you openly. […]