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Orientation for the International Students at UEF

Welcome to start your studies with us!

The orientation programme for the new students starting their studies with us in Autumn Semester 2025 will be organized at 12-17 (Finnish time) on 1-3 September, 2025. In addition to these general orientation session each programme/study field will offer their own orientation sessios.

We wish you warmly welcome to join our orientation programme!

The first two days of the orientation (1-2 Sept) will be online webinars and the 3 Sept will be face-to-face on campus. The orientation programme and the links to the webinars will be available here later.

Orientation Programme, January 2025

Tuesday 7 January

Online webinars
12.00-12.10 Welcoming Words, Riikka Pellinen, Director of International Affairs
12.10-12.40 Digital Services, Usernames, and Access Rights, Kaisa Soininen and Tommi Eskelinen, Power Points (opens in a new tab)
12.40-13.40 Orientation Info and General Info about Studying, Päivi Haltilahti and Kirsi Konttinen, Power Points (opens in a new tab)

13.40-14.00 Break

14.00-15.00 How to Use Peppi and Tuudo? Kaisu Kärkkäinen and Tellervo Hirvonen, Recording 51 min. (opens in a new tab)
15.00- 15.30 For Exchange Students ONLY: Requirements and Paperwork for Exchange, Päivi Haltilahti and Kirsi Konttinen, Power Points (opens in a new tab), Recording 18 min. (opens in a new tab)

Wednesday 8 January

Online webinars
12.00-13.00 Official Matters, Päivi Haltilahti and Kirsi Konttinen, Power Points (opens in a new tab)
13.00-13.30 Welcome to the UEF Library!, Olli Hiltunen and Sofi Timonen, Canva (opens in a new tab)
13.30-13.45 The Services of Oppari, Harri Kurki and Alisa Rissanen, Power Points (opens in a new tab)

13.45-14.00 Break

14.00-14.45 Services of the Student Union (ISYY), Salla Haapavaara and Elina Pitkänen, PDF (opens in a new tab), PDF (opens in a new tab)
15.00-15.30 Activities for Students by JEIS Joensuu, JEIS representatives (for the students in Joensuu)

Thursday 9 January

Separate programmes in lecture rooms on campuses.

12.30-13.30 For exchange students: Signatures and Stamps for the Exchange Documents, Päivi Haltilahti
13.30-14.30 Tips Followed by Questions and Answers, Päivi Haltilahti and Sami Tanskanen

Kuopio Campus, room CA100, Canthia Building

12.00-13.00 Getting to Know Each Other, Kirsi Konttinen
13.00-13.30 Activities for Students by ESN KISA, Kingsley Aliche and ESN Presentatives, Power Points (opens in a new tab)
13.30-14.15 How to Make the Most of Your Stay?, Kirsi Konttinen, PDF (opens in a new tab)
14.15-15.15 Signatures and Stamps for the Exchange Documents, Kirsi Konttinen

We wish to make the start of your studies with us as smooth as possible. This is why we offer an orientation programme for all the new international students at the beginning of each semester. The programme includes a lot of practical information and tips on how to get things rolling. We hope all our new students will be able to join the orientation.

How to start your studies?

  1. Make sure you keep in touch with your programme/academic coordinator and with your student tutor.
  2. Study the orientation material in our student website Kamu (opens in a new tab) .
  3. Complete the UEF Digistartti.
  4. Join the general orientation webinars.
  5. Join the orientation session of your own programme if offered.
  6. After registering as a student at UEF and activating your username, start signing up for courses and feel free to contact UEF staff members if you have any questions or concerns.

In order to complete the credit (1 ECTS) for the course Orientation for the New International Students, you should

Join the orientation sessions (both the general ones and the field-specific ones).

  1. Study the orientation material through the links on this website and in Kamu (opens in an new tab)
  2. Complete all the assignments in the Digistartti (opens in a new tab).
  3. Register for the course Orientation for International Students in Peppi 1 – 31 Jan, 2025 . The course code 1131003-3009.

Please make sure to complete all of these in case you wish to earn the credit.
The deadline for completing the requirements is 31 January 2025.
The credits will be marked within 3 weeks from the deadline.

The orientation offers

  • essential information on studying and university life at UEF
  • tips on different practical matters
  • information on Finland and on the Finnish culture
  • a possibility to meet other students

Those who complete all parts of the programme will earn 1 ECTS credit. Please register for the orientation course by 30 September in Peppi (opens in a new tab). Peppi is the Student and Study Register at UEF. Please use the course code 1131003-3008 when registering for the orientation.

The pre-arrival webinar was held 25 November. Please find here below the Power Points and the recordings of the webinar.

13.30-13.45 Arriving in Finland and at UEF, Power Points (opens in a new tab), Recording (opens in a new tab)
13.45-14.15 Accommodation in Joensuu (Elli), Power Points (opens in a new tab)
13.45-14.15 Accommodation in Kuopio (Kuopas), Power Points (opens in a new tab), Recording (opens in a new tab)
14.15-14.30 Break
14-30-15.00 Services of the Student Union (ISYY), Power Points (opens in a new tab), Recording (opens in a new tab)
15.00-15.30 Registration and UEF Usernames for New Students, Power Points (opens in a new tab), Recording (opens in a new tab)



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The Semester starts with the Orientation Programme

The orientation for the Autumn Semester starts at the beginning of September and the orientation for the Spring Semester starts usually on the first working day right after 6 January . The programmes will be published here about a month before the start of the orientation.

Other introductory courses

Other introductory courses (opens in a new tab) to studying at UEF:
University Study Skills (only for the degree seeking students), University Computing Skills, and Information Skills and Sources.
Language courses are offered by the Language Centre (opens in a new tab).

For the Master’s Degree Students at UEF

If you are studying for a Master’s Degree at UEF, your studies will start with the Orientation Programme at the beginning of September. However, the Master’s  programmes  of European Forestry, Forestry CBU and Transfor-M will start already earlier in August.

For the incoming Exchange Students at UEF

The Autumn Semester starts at the beginning of September and the Spring Semester on the first working day after Epiphany 6 Jan. The semesters start with the Orientation Programme. Usually the exchange students start their exchange period at UEF at the beginning of the semester but it is possible to start the exchange studies at another time, too, if the suitable courses are available. The students coming for a research project or  for a practical training can negotiate their schedule with their supervisor at UEF and with their home university.

For information on the Academic Calendar at UEF.

Welcoming Words from Our Rector

Choose English subtitles from the settings.

Checklist for new students

Welcome to UEF!

Congratulations on your acceptance to the University of Eastern Finland! We are excited to have you on board.
Being a new student, you are bound to have questions. These pages contain all the necessary information you need to get started with your studies at UEF, from planning your journey to Finland to the first week of your studies.

Registration instructions for new bachelor’s and master’s degree students

These registration instructions are for new bachelor’s and master’s degree students starting their studies at UEF. If you are an exchange student, here you can find the registration instructions for exchange students.

The academic year at the University of Eastern Finland officially begins on 1 August and ends on 31 July. The autumn semester courses will begin from 1 September 2025 and the spring semester courses from 7 January 2026.

Contents

Read all of the instructions on this page carefully. On this page you can find information on the following subjects:

New bachelor’s and master’s degree students’ registration period

As a first year bachelor’s or master’s degree student, you must register as being present for the whole academic year, unless you have legal grounds for registering as absent. See chapter below: Registration as being absent as a new degree student.

If your acceptance at the University of Eastern Finland was conditional (e.g., tuition fee, degree certificate), you must meet the condition for your acceptance before your registration can be completed. Additionally, you must sign and return your Student agreement before you can register. If you have questions regarding this, please contact your programme coordinator.

The registration period starts on 1 June. Online registration ends on 22 August and registration in person on campus ends on 15 September. For students whose study right starts in the spring semester, the registration period ends 15 January.

You can register either remotely or in person at the Student and Learning Services’ customer service desk.

Registration as being present as a new degree student

If you are obligated to pay tuition (only citizens outside the EU/EEA/Switzerland studying in an international degree programme), you must pay the tuition fee before you can register as being present. Here you can find further information on tuition fees.

Registration

To register as present, you must pay the Student Union membership fee and fill out the registration form.

You can register as present either online or in person on campus.

Register online

  • Log into My Studyinfo with the same confirmation link that you used to confirm your study place. Proceed to register in the Oili registration service. Register as present (i.e. attending). The registration period in the Oili registration service is open from 1 June to 22 August for students whose studies start in the autumn semester and 1 November to 15 January for students whose studies start in the spring semester.
  • Pay the Student Union membership fee online through the Oili registration service.
  • Fill out the online registration form (opens in a new tab).
    • If you are unable to fill out the online form, please contact the Student and Learning Services’ customer service (contact information at the bottom of the page), and we will send you the registration form as a word document.
  • After you have submitted the registration form, you will receive an invitation to be strongly identified by the UEF Digital Services. Follow the instructions to get you UEF account working. NOTE! Don’t worry if you do not receive the invitation immediately after sending the registration form. It might take several days or some weeks before we are able to handle your registration and send you the invitation.

OR

Register in person on campus

  • If you cannot register online and your study right starts in the autumn semester, you can register in person at the Student and Learning Services’ customer service desk (contact information at the bottom of the page) no later than 15 September.
  • If your study right starts in the spring semester and you want to register in person at the Student and Learning Services’ customer service desk (contact information at the bottom of the page), you must do so by 15 January.
  • Pay the Student Union membership fee. You can find the payment instructions in the chapter ‘Student Union membership for new bachelor’s and master’s degree students’ below. Bring the receipt for the payment to the Student and Learning Services’ customer service desk (contact information at the bottom of the page).
  • Fill out the registration form in person at the Student and Learning Services’ customer service desk.
  • Bring your ID to the Student and Learning Services’ customer service desk (contact information at the bottom of the page).

You must register as being present even if you cannot travel to Finland and start your studies.

Registration as being absent as a new degree student

Students registering as being absent will not take any courses or sit any exams during the semester/academic year in question.  Students who have registered as being absent will not pay the Student Union membership fee and thus are not entitled to any student benefits. Students registering as being absent must register within the registration period. First-year students may only register as being absent if they have a statutory reason for registering as being absent.

To register as being absent:

  1. Log into My Studyinfo with the same confirmation link that you used to confirm your study place.
  2. Proceed to register in the Oili registration service.
  3. If you are unable to register in the Oili registration service, you can register as being absent by contacting the Student and Learning Services’ customer service by email (contact information at the bottom of the page).

Statutory reasons for registering as being absent

According to the Universities Act, a first-year degree student may only register as absent for the academic year if they have one of the following statutory reasons:

  1. service under the Conscription Act (1438/2007), Non-Military Service Act (1446/2007), or Act on Women’s Voluntary Military Service (194/1995);
  2. the student requires leave from their studies in order to take care of their child following birth or adoption;
  3. the student cannot begin studies due to being incapacitated by personal illness or injury. (In this case, it should be made clear in your document that this entails incapacity for the entire semester or academic year.)

If you register as absent, you must prove the legal grounds for your absence. Documents proving that you have a statutory reason for absence must be sent via email or postal mail to the Student and Learning Services’ customer service (contact information below) by 30 September for the autumn semester and 31 January for the spring semester.

NOTE! If you do not have one of the three reasons defined in the Universities Act as stated above, you must register as being present for your first year.

If you fail to register or you register as absent without a statutory reason

  • If you do not register for the academic year within the registration period as being present or absent, you will lose your right to study.
  • If you register as being absent for your first year but do not prove you have a statutory reason for registering as absent by the deadline, you will lose your right to study.
  • If you register as being absent for your first year but do not have a statutory reason for registering as absent, you will lose your right to study.

If you lose your right to study and later wish to start your studies, you must apply for having your study right reinstated. To have your study right reinstated, you must pay a handling fee (50 euros) and fill out a form. Here you can find the instructions for having your study right reinstated.

Student Union membership is mandatory for bachelor’s and master’s degree students

Student Union (ISYY) membership is mandatory for bachelor’s and master’s degree students who register as being present. Information on ISYY membership benefits (opens in a new tab).

The Student Union membership fee is 73 € for the full academic year / 36 € for the autumn semester / 37 € for the spring semester.

  • If you register online through the Oili registration service, you pay the Student Union membership fee with a credit card upon registration.

OR

  • If you register in person on campus, you can pay the fee in advance into the Student Union bank account using the payment details below or with a credit card or cash at the Student Union offices (opens in a new tab). Please note that the 50 € banknote is the largest banknote they accept. You need to pay the fee before your registration can be accepted.

NOTE! You are responsible for any possible transfer fees or service fees your bank may charge!

Payment details:

Recipient: Student Union of the University of Eastern Finland
Recipient’s address: Yliopistonranta 15, FI-70211 Kuopio, Finland
Bank name: Osuuspankki/OP Bank/Pohjola Bank Pl
Bank address: Koskikatu 9, FI-80100 Joensuu, Finland
IBAN: FI37 5770 0520 2461 63
BIC/SWIFT: OKOYFIHH
Message: Student’s name and date of birth (dd/mm/yyyy)
Fee: 73 € (full academic year) / 36 € (autumn semester only) / 37 € (spring semester only)

Activating your UEF user account for the university’s information systems

All UEF students must have a UEF user account. The user account is needed to log in to the university’s electronic information systems, to use your UEF email account and to sign up for courses and exams electronically.

Here you can find the instructions for receiving a UEF username.

Here you can find further information on activating your UEF account (opens in a new tab).

NOTE! Your UEF account will only start working when:

  • you have registered as present
  • your study right has started
  • you have activated the account
  • you have been strongly identified and
  • you have registered as an MFA user.

If you have any questions regarding activating your account, please contact the Digital Services (opens in a new tab).

Remember to pay the healthcare fee for students in higher education

All bachelor’s and master’s degree students who are registered as being present in a Finnish institute of higher learning are entitled to use the services of the Finnish Student Health Service (FSHS) (opens in a new tab) and must pay the healthcare fee for students in higher education (opens in a new tab) to Kela (the Social Insurance Institution of Finland) by the due date.

You will not be exempted from paying the fee even if you, e.g., do not use the services of the FSHS, do not receive student financial aid or are studying abroad. You must pay the fee even if you are studying remotely and are not based in Finland.

However, you do not have to pay the healthcare fee if you have social security coverage from another EU/EEA country, from Switzerland, or from Great Britain and Northern Ireland. In this case, you must still contact Kela. Despite not paying the fee, you can use the FSHS’s services.

Visit the Kela website for information on how to proceed if you have social security coverage in another EU/EEA country or in Great Britain and Northern Ireland (opens in a new tab).

Kela will not send you a bill for the student healthcare fee. You must pay the fee on your own initiative in the Kela e-service for each academic term. Find out how to pay the student healthcare fee (opens in a new tab) on the Kela website.

The due date for paying the student healthcare fee is determined based on the date on which you register as present, i.e., attending.

On the Kela website you can find information on the healthcare fee and the due dates as well as the payment instructions (opens in a new tab).

Apply for a Finnish personal identity code

International students staying in Finland for longer than three months should obtain a Finnish personal identity code (henkilötunnus in Finnish). The code is the key to transfering data between the university and different services and authorities. For example, the online services of the Finnish Student Health Service, HSL and Studyinfo.fi will not work if you do not have the code in the student register. You also need it for, e.g., opening a bank account, and when you are in contact with different Finnish authorities.

Students from non-EU/ETA countries: When you are granted a residence permit or a residence card or your right of residence is registered by the Finnish Immigration Service, your personal information will in most cases automatically be registered in the Finnish Population Information System. You will also be issued a Finnish personal identity code (opens in a new tab). It is highly recommended you do it early!

If you were not issued a personal identity code together with your residence permit card, in order to get it later, you have to visit the local Digital and Population Data Services Agency offices (opens in a new tab) during the first three months of your stay. Ask to be registered in the Finnish Population Information System – this means that you are issued a personal identity code and your postal address in Joensuu/Kuopio is registered.

After receiving the identity code, it is very important that you inform the Student and Learning Services’ customer service (contact information at the bottom of the page) about it as soon as possible so that we can save it to the student register Peppi. It takes several days after adding the code to Peppi before you are able to use the online services of before mentioned the Finnish Student Health Service, HSL and Studyinfo.fi. So please, do not wait until you actually need to, for example, make appointment with the Finnish Student Health Service to inform us about receiving a Finnish personal identity code, but let us know as soon as you get it. To save the ID code in the student register:

  • You can visit our office and present an identity card or another official document that displays the identity code.
  • If you are unable to visit our office in person, and/or wish to handle the matter via email, please contact the Student and Learning Services’ customer service and request instructions for sending a picture of your identity card or another document that displays the identity code in an encrypted email message. Wait for instructions before sending the identity code, never send your code in open email.

How to get a student card

Students who have registered as present and have thus paid the Student Union (ISYY) membership fee may order a student card. There are several student card options you can use (Tuudo, Slice or Frank). Most students download a digital student card to their phones, but if you want, you can also order a plastic student card. You can order your student card from Tuudo, Frank or Slice (opens in a new tab).

Before you receive your student card, you can get a meal discount at the campus restaurants with your study certificate which you receive with the confirmation email once your registration is done.

Student and Learning Services’ customer service contact information

If you have any questions regarding registration, please do not hesitate to contact us.

Registration at the university comes under the provisions of the Universities Act (558/2009).

Digistartti for new students

The link to Digistartti 2024-2025 (opens in a new window).

In order to start your studies, it is important that you familiarise yourself with the UEF digital services with the help of Digistartti during the summer even before starting your studies. New students familiarise themselves with and complete the tasks of Digistartti on the Digistartti platform for the academic year 2024-2025.

Digistartti offers you an introduction to the digital study environments used at the University of Eastern Finland. We recommend that you complete the Digistartti assignments at the very beginning of your studies, preferably within two weeks after starting your studies.

You can access the materials in Digistartti without a UEF user account, but please note that you can complete the assignments only when you log in with your UEF account.

In order for your UEF user account to work, all the below conditions have to be met:

  • register as a present student at UEF
  • activate your UEF user account. The activation is possible as soon as you have received the activation email (how to activate your UEF user account, new tab)
  • your study right must be valid (for most Master’s students the study right begins 1 August and for most exchange students 1 September)
  • registered as an MFA i.e. Multi-Factor Authentication user
  • In addition, all the Master’s degree students have to be strongly identified by the IT service desk. This means that the IT services have checked your passport and identity.

Your UEF user account will work in about approximately one hour after activation and your email approximately 4 hours after activation. Digistartti opens on the 1st of August.

Digistartti is located on a Moodle platform in Digicampus (Note that we use several different Moodle platforms at UEF).

When logging into Digistartti, please select Haka login, then choose the University of Eastern Finland, and use your UEF username.

We recommend you use a computer (not a mobile device) and Mozilla Firefox as the browser.

Digistartti is a compulsory part of the course Orientation for International Students, 1 ECTS.

Orientation for International Students, 1 ECTS.

Technical Problems?

  • If you have problems with logging into the Digicampus Moodle (new tab) or other issues related to the Digicampus Moodle, please contact the Digicampus Moodle support either via their Chat or email: support@digicampus.fi.
  • If you have problems with the UEF ID (after selecting Haka login and choosing the University of Eastern Finland and using the UEF ID and password), if the username or the password is not valid, or you receive an error message related to them:
    • Check the user ID and the password
    • Note that you have to be registered as present
    • Note that your study right has to be valid (for most Master’s students the study right begins 1 August and for most exchange students 2 September)
    • Note that login can succeed only four hours after activating the account
    • For the Master’s degree students: note that Haka login can succeed only if you have been strongly identified.

  • If you receive a notification on an error on your password, change the password according to the instructions (please read the password requirements carefully).
  • If the problem persists, please contact the UEF IT services (new tab) either via their Chat or email: servicedesk@uef.fi

Campus Orienteering

Get to know your campus!

Campus Orienteering is now open.

Campus Orienteering allows you to explore your campus and the services offered for students before the start of your studies. It is also useful later, because it helps you to find the right location for campus services.

Campus Orienteering is open from August 7th until the end of September.  You can explore your campus with Campus Orienteering either on your own or in a group. Some of the checkpoints include small voluntary assignments which help you to familiarize yourself with the University of Eastern Finland.

  • More detailed instructions for Campus Orienteering are in the online learning environment eLearn. You will have to log in to Moodle with your UEF account.
  • The orienteering is located on the Seppo app or Seppo platform in a browser. You can download the app from app store.
  • Information about obtaining the UEF user account is available in the Orientation for New Students in KAMU
  • Please note that Campus Orienteering is available for your use during August and September only.

You can access the Campus Orienteering and its instructions via this link (opens in a new window). Enjoy your orienteering!

Where to find help with technical problems?

If a problem with the UEF account emerges, first check the following things:

  • Make sure that your UEF account and password are correctly spelled.
  • Make sure that at least four hours have passed since you activated your account.
  • If you get an error message about your password, change the password. You can find instructions from the UEF IT Services.

In case of other technical problems, you can contact the UEF IT Services via chat (click the IT chat icon) or by sending an email to servicedes@uef.fi. You can find additional contact details and the opening hours of the IT Services from the IT Services webpage.

Smart Starts for Master’s and Bachelor’s degree students

Smart Start guides for students starting their studies in autumn 2024

For studies starting in autumn 2024, the new student’s programme-specific materials will be updated on this page at the end of June 2024.

Bachelor’s Degree programmes

Master’s Degree programmes

International matters in Viva Engage

Viva Engage (formerly Yammer) is a communication platform for UEF students and employees. You can log into the service with your UEF username and password.

NB! The links open up in a new tab.

UEF vaihtoon lähtevät vaihto-opiskelijat // UEF Outgoing Exchange Students: information for outgoing exchange students as well as informal discussions and sharing experiences between those planning on student exchange and those who are currently/have already been on student exchange

UEF opiskelijat//UEF students: information about student-related international matters such as application periods for outgoing exchange students

Kansainvälistymismahdollisuuksia opiskelijoille // Internationalisation offers for students: Are you interested in summer courses and other short courses offered by UEF’s partner universities? Are you looking for an internship? Would you like to know about upcoming international events? You can browse available international short-course and internship options and get information on different international events.

Tohtorinkoulutus//Doctoral education: information on postgraduate events and seminars in English

UEF kv-tuutorit: bulletins for and informal discussions between tutors of international students

UEF Summer School/Summer schools abroad: information on Summer School for UEF students and staff; the UEF Summer School Facebook group will be utilised in the external marketing, and students from other universities attending the UEF Summer School will be informed about relevant matters via email and in the Facebook group

Student card and student benefits

As a member of the Student Union (opens in a new tab), you are entitled to a student ID card and the benefits and services that come with it. ISYY, the Student Union of the University of Eastern Finland is responsible for looking out for the interests and rights of the university’s students.

Ordering a student card

The student card is your official student ID. The student card also gives you access to several benefits and discounts.

Students who have registered as present and have paid the Student Union (ISYY) membership fee may order a student card. There are several student card options you can use (Tuudo, Slice or Frank). Most students download a digital student card to their phones, but if you want, you can also order a plastic student card. You can order your student card from TuudoFrank or Slice (opens in a new tab). Digital student cards are free of charge.

For exchange students it is voluntary if they want to join the student union or not. If you have decided not to join the student union and have thus not paid the student union membership fee, you can use Tuudo.

If you have trouble ordering the card, please contact the customer service of the company you are trying to order the student card from. Here you can find frequantly asked questions about the Frank student card (opens in a new tab) and here the Slice student card FAQs (opens in a new tab). NOTE! When making the order, make sure you spell your name exactly as it is written in the student register (you can check the spelling in Peppi). If you use special characters that are not used in Peppi or you do not use special characters although they are used in Peppi, your order might not go through.

If you order a basic plastic student card, you need to collect a term sticker from ISYY’s office (opens in a new tab). Without a valid term sticker on your student card, you are not entitled to discounts and other benefits for students. If you chose the free digital app, you do not need to collect a term sticker.

Student benefits

You are entitled to student benefits starting from the beginning of the academic term on 1 August (in the spring term starting from 1 January).

Meals

By showing your student ID card, you will get a discount from the lunch prices based on Kela’s meal subsidy in most campus restaurants. See the UEF website for more detailed information on campus restaurants and lunch menus (opens in a new tab).

Before you receive your student card, you can get a meal discount at the campus restaurants with your study certificate which you receive with the confirmation email once your registration is done. The student discount is available at the university’s student restaurants with the study certificate until the end of October, after which the student ID card must be presented to receive the discount.

Travel

By showing your student ID card, you are also eligible for a discount on train tickets and intercity bus tickets.

The amount of discount offered to students may vary from one transport service operator to the next. Be sure to check what the discount price for students is from the transport service operator’s own website.

Information on the train and the local bus services in the campus cities:

Other discounts

Your student ID card also entitles you to discounts in many stores in your campus city. The discounts are not always advertised separately so do ask at the stores if they offer a student discount before paying. You can also find a wide selection of student discounts on the Frank website (opens in a new tab) or Slice (opens in a new tab) website. Frank discounts are available in the Frank app and Slice discounts in the Slice app.

Healthcare

The Finnish Student Health Service (FSHS) (opens in a new tab) provides health services to all bachelor’s and master’s degree students who have paid the healthcare fee and registered as present.

NOTE! Exchange students are not entitled to use the services of the FSHS.

Visit Kamu for general information on student healthcare services.

Healthcare fee for students in higher education

The Act on Student Health Services for Students in Higher Education (in Finnish) (opens in a new tab) came into effect on 1 January 2021. Higher education students who are entitled to use the services of the FSHS must pay the healthcare fee for students in higher education.

Students who register as present and are completing a bachelor’s or master’s level degree in a Finnish institute of higher learning are required to pay the fee. The fee must be paid directly to Kela (the Social Insurance Institution of Finland) every semester you register as present. Kela will not bill you for the fee, you must pay it unprompted. For information on the healthcare fee for students in higher education (opens in a new tab) as well as instructions for paying the healthcare fee (opens in a new tab), visit the Kela website.

FSHS services and service units

Here you can find the FSHS service units and their opening hours (opens in a new tab).

To make an appointment, you can use the SelfChat or call the service unit of your campus city for an assessment of your need for treatment.

You can also contact the FSHS through their online service. The FSHS Self online service (opens in a new tab) is an online service for students. Through Self you can keep you address information up to date, manage your appointments, chat with healthcare professionals and access remote consultation. Make sure to register as a Self-user as soon as possible.

Student and Learning Services customer service contact information

Arriving on campus

Arriving in Finland

When planning your travels to Finland, please check the current instructions for border crossing with the Finnish border guard: https://raja.fi/en/frontpage (opens in a new tab).

Getting to Helsinki (opens in a new tab)

Ferries

If you decide to travel to Finland by a ferry, there are a couple of good ferry connections. For example, you can take a ferry from Travemünde, Germany to Helsinki as well as from Stockholm, Sweden to Helsinki or Turku.

Some ferry connections:

Travelling from Helsinki to your campus city

Both campus cities Joensuu (about 440 kilometres north-east from Helsinki) and Kuopio (about 380 kilometres north-east from Helsinki) are very accessible from Helsinki: several trains and buses daily to both of them.

  • VR, Finnish Railways (opens in a new tab). The trains from Helsinki to Joensuu and to Kuopio leave from the Central Railway Station.
  • Matkahuolto, long distance bus services (opens in a new tab). The busses to Joensuu/Kuopio leave from the Helsinki city centre (Kamppi central bus station).
  • Onnibus, long distance bus services (opens in a new tab). The Onnibus Busses leave from the Helsinki city centre (Kamppi central bus station).
  • Finnair, international and domestic flights (opens in a new tab)

Public transport from the Helsinki airport (opens in a new tab) If you wish to travel by train directly from the Helsinki airport to the campus city, you should first take a local train from the airport to Tikkurila and from Tikkurila you can take a train to Joensuu or to Kuopio.

Please note that you are entitled to student discounts on Finnish trains and buses only if you have the Finnish student card. In order to receive one, your study right has to be valid and you have to be registered as a UEF student. If you are a Bachelor’s or Master’s degree student, also your tuition fee (does not apply to exchange students) and your student union membership fee has to be paid (obligatory to exchange students). Read more about student cards.

Arriving in your campus town

  • In order to  get the keys for your accommodation, we recommend you to arrive during the opening hours of the housing office: Joensuun Elli in Joensuu and Kuopas in Kuopio.
  • If your student tutor is in the campus city when you arrive, the tutor might be able to pick up the key for you if you inform them about your arrival well in advance. The tutor will then meet you on your arrival.

Arriving in Joensuu

The Joensuu airport is located about 11 km from the Joensuu city centre. There is usually a bus leaving after each flight from the airport to the city centre. Airport info  (opens in a new tab).

City of Joensuu (opens in a new tab)

Public transport (local buses) in Joensuu (opens in a new tab)

Joensuu Campus map and Parking on Campus (opens in a new tab)
Lecture rooms on Joensuu Campus (opens in a new tab)
Joensuu Campus Facilities (pdf)

To search for bus routes, you can use the link below. If you have a smart-phone or a tablet, you can also download an application called “Nysse – Journey Planner” and use that. It has the public transportation schedules for some other cities in Finland as well. The app is currently available at Google Play and Windows Store.

JOJO – Joensuu region’s local public transport (opens in a new tab)

Arriving in Kuopio

The Kuopio airport is located about 14 km from the Kuopio city centre. Airport info (opens in a new tab).
During Mon – Fri until 19.35 there is a bus but please note that there is no public transportation from the airport to the city during the weekends, nights, or evenings after 19.35 but you have to take a taxi which is a lot more expensive. If available we recommend trying to take an airport taxi (shared taxi). Make sure you check the fare from the taxi driver beforehand.

City of Kuopio (opens in a new tab)

Kuopio Campus map and Parking on Campus (opens in a new tab)
Lecture rooms on Kuopio Campus (opens in a new tab)
Kuopio Campus Facilities (pdf)

To search for bus routes, you can use the link below. If you have a smart-phone or a tablet, you can also download an application called “Nysse – Journey Planner” and use that. It has the public transportation schedules for some other cities in Finland as well. The app is currently available at Google Play and Windows Store.

Public transport (local buses) in Kuopio (opens in a new tab)

Taxis

Taking a taxi is quite expensive in Finland. If you take a taxi, make sure you check the price from the driver beforehand. The price of a journey can change depending on the day or the time of the day. It is usually cheaper to share a taxi with your friends whenever possible.

There are several taxi companies and they have different prices so comparing the prices can be a bit tricky.

Taxis can be ordered by using apps (such as Valopilkku) or by phone. You can find the taxi companies in the internet.