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Exceptions to Student and Learning Services’ customer service opening hours in April and May 2023

Upcoming exceptions to opening hours

Thursday 27 April 2023 the Student and Learning Services’ customer service desk and phone service are closed on both campuses.

Monday 1 May 2023 the Student and Learning Services’ customer service desk and phone service are closed on both campuses.

Monday 8 May 2023 the Student and Learning Services’ customer service desk in Joensuu is closed.

Friday 12 May 2023 the Student and Learning Services’ customer service desk in Kuopio is closed.

Thursday 18 May 2023 the Student and Learning Services’ customer service desk and phone service are closed on both campuses.

Friday 19 May 2023 the Student and Learning Services’ customer service desk in Joensuu is closed.

Regular opening hours

The Student and Learning Services’ customer service desk is open on Mondays, Wednesdays and Fridays from 10 am to 3 pm.

If you are unable to visit the customer service desk during these times, please contact us by email or phone, and we can set up a meeting for a different time.

Visiting address: Joensuu Aurora A, 1st floor; Kuopio Canthia, 2nd floor

Email address: opiskelu@uef.fi (Please note that there might be delays in responses during vacation times)

Phone number: +358 29 445 8900

Phone service: Mon–Fri from 10 am to 3 pm

Students’ MENTAL HEALTH Day 19.4.2023

Student Mental Health Day is celebrated every spring. This year, the day is Wednesday, April 19. and the campaign lasts the whole 16th week.

Students’ Mental Health Day is a campaign day organised by the Student Wellbeing Network. During the day and campaign related students’ mental health situation is highlighted and everyone is encouraged to act to promote students’ mental health. The campaign is coordinated by Nyyti ry.

Further information:

Mental Health
Mental Health

Have you paid your healthcare fee yet? If not, pay it now

The due date for payments of the healthcare fee for the spring term was 31 January 2023. If you have not yet paid the fee, do so now.

In February, Kela sent a past due notice to the students who failed to pay the healthcare fee for students in higher education by the deadline. In order to avoid collection by enforcement, you must pay the healthcare fee immediately, using the payment details in the past due notice. Students who have misplaced the past due notice can look up the payment details in the OmaKela e-service.

Unpaid healthcare fees will be referred to the enforcement authority on 17 April 2023.

The healthcare fee that higher education students must pay to Kela covers all of the services available from the Finnish Student Health Service. There are no other fees for service or per-visit charges.

Student and Learning Services’ customer service is closed 7–10 April 2023

Upcoming exceptions to opening hours

The Student and Learning Services’ customer service desk and phone service are closed Friday 7 April and Monday 10 April 2023.

Regular opening hours

The Student and Learning Services’ customer service desk is open on Mondays, Wednesdays and Fridays from 10 am to 3 pm.

If you are unable to visit the customer service desk during these times, please contact us by email or phone, and we can set up a meeting for a different time.

Visiting address: Joensuu Aurora A, 1st floor; Kuopio Canthia, 2nd floor

Email address: opiskelu@uef.fi (Please note that there might be delays in responses during vacation times)

Phone number: +358 29 445 8900

Phone service: Mon–Fri from 10 am to 3 pm

Interested in the YUFE Student Journey? YUFE organizes Open Day information events on 18 April and 9 May 2023. Register now!

YUFE Alliance’s (link opens in a new tab) Spring 2023 Student Journey Call is approaching. Many in UEF do not yet know what this is about – or that without a Student Journey right many of YUFE’s great possibilities for internationalization stay out of student’s reach.

Luckily there is further information available!

YUFE is organizing online information events on this subject in the near future. Via the links below you will find the registration forms to these events. YUFE will organize two more events during the spring. One in April and one in May.

Both the staff members and the students are welcome to these events.

Online Open Day 18 April 2023 from 12 pm to 2 pm (Finnish time zone). Register through this link (link opens in a new tab)

Online Open Day 9 May 2023 from 12 pm to 2 pm (Finnish time zone). Register through this link (link opens in a new tab)

Concluding seminar for the Audit of UEF on 3 April 2023

The University of Eastern Finland (UEF) passed the audit conducted by the Finnish Education Evaluation Centre (FINEEC). Passing the audit shows that the UEF’s activities and quality system meet both the national criteria and the European quality assurance criteria for higher education institutions. UEF was awarded a quality label valid for six years.

Results of the Audit of the UEF will be introduced on concluding seminar on Monday, 3 April 2023, at 14:15–16:00. The seminar is open for the university staff and students, and it will be held in English on campuses and via Teams. Further information about the seminar can be found in news release on Yammer (requires UEF-login).

According to the audit team, an organisational culture prevails at the UEF, enabling both students and teachers to make their voice heard.

Students have been actively taken into account in the management and quality systems, and they are offered a wide variety of opportunities to participate in the activities of the university community. UEF’s commitment to the development of teaching and competence is strong. Both students and teachers gave special praise to the use of the flipped learning method.

However, not all students feel that they are included as full members of the university community. International degree students and doctoral researchers would like UEF to further develop their position.

The audit report is available on FINEEC’s audit platform.

Further information:

 Saila Vaittinen, Quality Coordinator, saila.vaittinen@uef.fi

https://www.uef.fi/en/FINEEC2022

Are you the next UEF ambassador? Call open 23.3.–6.4.2023.

Are you the next UEF ambassador? Student and Learning Services at the University of Eastern Finland is looking for international student ambassadors (5 positions) to assist in international marketing and student recruitment activities of the university in the academic year 2023–2024. The call for applications is open 23.3.–6.4.2023.

We are looking for ambassadors for the period of 1st of September 2023 – 16th of June 2024. Ambassador tasks include i.e. attending webinars and other events to our new students and applicants, and other communication and marketing tasks related to the international degree programmes. Main focus is to provide students’ views on the university studies and student life experiences in Kuopio and Joensuu. The ambassadors will be trained for their tasks. Apply in the address uef.fi/avoimet-tyopaikat.

For further information, please contact International relations coordinator Anna Jetsu, email anna.jetsu@uef.fi, phone 050 518 9282.

Student and Learning Services’ customer service is closed on 13 and 14 March 2023

Upcoming exceptions to opening hours

The Student and Learning Services’ customer service desk is closed on both campuses on Monday 13 March 2023.

Our phone service is closed 13 and 14 March 2023. You can contact us by email. You can find our contact information below.

The customer service desk and phone service will once again be open as usual from 15 March onward.

Regular opening hours

The Student and Learning Services’ customer service desk is open on Mondays, Wednesdays and Fridays from 10 am to 3 pm.

If you are unable to visit the customer service desk during these times, please contact us by email or phone, and we can set up a meeting for a different time.

Visiting address: Joensuu Aurora A, 1st floor; Kuopio Canthia, 2nd floor

Email address: opiskelu@uef.fi (Please note that there might be delays in responses during vacation times)

Phone number: +358 29 445 8900

Phone service: Mon-Fri from 10 am to 3 pm